Technical Sales Associate - Heat Treat Services

Advanced Heat Treat Corp•Cullman, AL

7d•Hybrid

About The Position

Advanced Heat Treat Corp. (AHT) is seeking a motivated, customer-focused Technical Sales Associate to join their values-driven, family-owned company. This role is ideal for a sales professional who enjoys the pace of a nimble company and is looking to attract, engage, manage, and build relationships with new and existing customers. The position is based in the Cullman, AL facility and reports to the Sales Team Manager, contributing to the Sales and Marketing team. AHT is a recognized leader in the heat treat market with 44 years of experience and over 20 services, serving industries such as agriculture, construction, and automotive. They offer the ULTRAGLOW surface treatment process and hold ISO/TS16949, FFL, and NADCAP certifications.

Requirements

Bachelor's Degree or equivalent in a technical field preferred.
3+ years in industrial customer service or sales.
Committed to AHT Family Values of Passion, Integrity, Teamwork, Service, Loyalty and Professionalism.
Highly organized and self-motivated, with very effective time management skills.
Project self-confidence, enthusiasm, and a positive "can do" attitude.
Strong listening and proven customer service skills.
Able to successfully negotiate agreements, terms and pricing.
Strong analytical, numerical and reasoning abilities.
Excellent interpersonal and written communication skills.
Ability to self-start and work with a high sense of urgency.
Display willingness to make decisions, exhibit sound and accurate judgement, and make timely decisions.

Nice To Haves

Prior heat treat and/or sales experience.

Responsibilities

Be a key cross-functional contributor and collaborative member of the Sales and Marketing team.
Build and maintain strong, long-lasting customer relationships.
Collaborate with Marketing and follow up on leads from website traffic, email, and direct mail campaigns.
Ensure pricing of all products meets expected profit margins and adjust pricing based on competition, supply, and demand.
Attend occasional tradeshows or conferences to develop leads and continue professional growth.
Develop and execute strategic plans to achieve sales targets and expand the customer base.
Effectively communicate value propositions through in-person visits, email, and phone calls.
Manage effective customer communication to ensure customer satisfaction.
Analyze statistics or other data from the CRM system to identify opportunities.
Coordinate with the operations manager to ensure orders are delivered and exceed customer expectations.
Learn operations and the quoting process during the first 60-90 days of onboarding.