Technical Sales and Education Specialist

ZEISS Group

About The Position

How many companies can say they’ve been in business for over 179 years? Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! What's the role? The Technical Sales and Education Specialist is responsible for the coordination, development and execution of sales training in support of the North America Sales team business strategy. Typical responsibilities may include ensuring a consistent alignment in the development and delivery of training programs, such as new hire orientation, sales/optical training, lab training and/or customer support training. Sound Interesting? Here's what you'll do: Facilitate and deliver high-impact training programs utilizing a variety of methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness for the audience. Work with the Regional Manager and Business Development Representatives to assess customer training needs and establish a training plan to onboard, support and grow accounts. Provide training support for New Hire Onboarding, National Sales Meeting, Association Conferences, Tradeshows and Customer Training Events. Support new hire onboarding and continuing rep development efforts by conducting co-travel assessments, providing feedback and working with Sales leadership to enable rep success. Provide ABO training in partnership with other colleagues for ZEISS employees and customers as needed. Provide inputs to training content and materials to support company objectives and initiatives. Develop ROIs and metrics for assessing efficacy of training methods by effectively measuring, benchmarking and monitoring learning impact to the business. Perform other duties as assigned.

Requirements

Bachelors degree in related field preferred
ABO certification required
A minimum of 3 years of optical sales experience.
A minimum of 3 years of professional level training and development experience in group presentations, one-on-one coaching and program management/administration.
Prior experience working as a sales representative.
Familiarity with the Challenger Sales Methodology.
Familiarity with Salesforce.
Demonstrated ability to successfully develop and deliver sales training programs utilizing skills in instructional design, program design & development, and training technologies.
Excellent facilitation management and interpersonal relationship skills
Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required.
Strong analytical and organization diagnosis skills
Exceptional knowledge of product, deep understanding of market
Demonstrated ability to take initiative and work independently, in a team environment and work effectively at all levels of the company.
Act with integrity and demonstrates ethical behavior in all matters with all stakeholders.
Maintain a high level of energy, enthusiasm, engagement and commitment to action.
Outstanding oral and written communication skills including presentation skills, strong project management skills required
Demonstrated proficiency in Microsoft Office applications including Word, PowerPoint, Outlook and Excel

Nice To Haves

Sales and/or marketing and merchandizing experience to the Eye Care Professional preferred
Ability to take initiative and ownership for project creation and effectively execute while utilizing effectiveness assessments along with improvement as appropriate
Trainer certifications with recognized vendors to align with company and department objectives and initiatives
Understanding of Rx lab operations is desired

Responsibilities

Facilitate and deliver high-impact training programs utilizing a variety of methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness for the audience.
Work with the Regional Manager and Business Development Representatives to assess customer training needs and establish a training plan to onboard, support and grow accounts.
Provide training support for New Hire Onboarding, National Sales Meeting, Association Conferences, Tradeshows and Customer Training Events.
Support new hire onboarding and continuing rep development efforts by conducting co-travel assessments, providing feedback and working with Sales leadership to enable rep success.
Provide ABO training in partnership with other colleagues for ZEISS employees and customers as needed.
Provide inputs to training content and materials to support company objectives and initiatives.
Develop ROIs and metrics for assessing efficacy of training methods by effectively measuring, benchmarking and monitoring learning impact to the business.
Perform other duties as assigned.