Technical Resource Manager

Schneider Electric•San Antonio, TX

9d•Onsite

About The Position

This on-site role in Laredo, Texas, provides Schneider Electric’s daily technical presence in support of its Energy Manager and the TAMIU Campus Operations team. The hands-on position helps maintain safe, reliable, and efficient operation of campus HVAC, hydronic, electrical, irrigation, and building automation systems. It responds to mechanical and controls issues, performs troubleshooting and basic repairs within applicable training and safety requirements, coordinates specialty contractors, documents work, and supports ongoing optimization of the central utility plant and connected facilities. The role supports campus HVAC and building automation operations, central plant efficiency, commissioning and functional verification, maintenance coordination, contractor oversight, performance reviews, trend analysis, energy-saving opportunities, and client reporting. It also provides technical training and contributes to operating procedures and site documentation. The position requires a visible, professional presence and productive working relationships with facility staff, administrators, building representatives, vendors, and contractors. The work is performed on-site at TAMIU Monday through Friday, except approved holidays or authorized leave. A typical work week may be approximately 45 to 50 hours, with periodic phone or on-site support outside normal hours when operational needs require escalation. The role involves walking a large campus, climbing stairs and ladders, accessing mechanical rooms, rooftops, and equipment areas, working around heat, noise, and active machinery, and safely lifting and carrying customary tools or components. Work must remain within the individual’s training, licenses, authorization, and safety requirements; specialized, regulated, high-voltage, refrigerant, or major repair work must be escalated to qualified personnel or contractors. Final scope, schedule, reporting relationship, compensation, and employment requirements are subject to Schneider Electric Human Resources review and the governing TAMIU contract.

Requirements

Five or more years of relevant experience in commercial or institutional HVAC, central plant operations, building automation, controls service, energy services, or an equivalent combination of education and experience.
Demonstrated ability to troubleshoot mechanical and building automation system issues in occupied facilities.
Working knowledge of water-cooled chiller plants, hydronic systems, air-handling systems, pumps, VFDs, and HVAC control sequences.
Ability to read equipment documentation, control drawings, points lists, sequences of operation, wiring diagrams, and service reports.
Competence using common hand tools, electrical test equipment, laptops, and mobile work-order tools.
Proficiency with Microsoft Word, Excel, Outlook, Teams, and PowerPoint.
Strong written and verbal communication skills, including the ability to explain technical issues to technical and non-technical stakeholders.
Valid driver’s license and ability to travel locally as required for parts, vendor, or campus-support needs.
Ability to work independently, organize competing priorities, and collaborate effectively with a multidisciplinary team.
Ability to walk a large campus; climb stairs and ladders; access mechanical rooms, rooftops, and equipment areas; work around heat, noise, and active machinery; and safely lift and carry tools or components customary for the role.
Ability to use required personal protective equipment and comply with site-specific safety and security procedures.
Work must remain within the individual’s training, licenses, authorization, and applicable safety requirements; specialized, regulated, high-voltage, refrigerant, or major repair work must be escalated to qualified personnel or contractors.

Nice To Haves

Experience with Siemens, Trane Tracer, Johnson Controls, or Schneider Electric EcoStruxure Building Operation platforms.
Experience in higher education, healthcare, government, or another multi-building campus environment.
Experience with fault detection and diagnostics, utility analytics, power monitoring, asset management, or computerized maintenance management systems.
HVAC, electrical, BAS, refrigeration, or energy-management certifications or licenses relevant to the work.
Experience coordinating mechanical, electrical, controls, or specialty contractors.

Responsibilities

Serve as Schneider Electric’s day-to-day on-site technical contact for equipment, controls, comfort, and facility-system issues.
Respond to service requests and alarms; investigate symptoms, identify likely root causes, stabilize conditions when appropriate, and coordinate resolution through the correct resource.
Operate and troubleshoot campus HVAC systems, including chillers, cooling towers, boilers, pumps, air-handling equipment, make-up air units, exhaust systems, VFDs, and chilled-water and heating-hot-water distribution.
Monitor, navigate, and support campus building automation systems, including Siemens, Trane, JCI, and Schneider Electric EcoStruxure Building Operation as deployed.
Check field devices and controls, including sensors, actuators, valves, dampers, controllers, relays, safeties, and communication components; verify correct operation after service or replacement.
Perform basic HVAC and controls maintenance and minor repairs using hand tools, a multimeter, and other appropriate test equipment within training, authorization, and safety requirements.
Assist with installation, replacement, checkout, recommissioning, and documentation of controls devices and related equipment.
Support commissioning and functional verification of control sequences, schedules, setpoints, alarms, and equipment operation.
Help maintain efficient central plant operation, including equipment staging, scheduling, demand-management activities, and implementation of approved operating strategies.
Use analytics and monitoring platforms, including Building Advisor, Resource Advisor, power monitoring, and work-order or asset-management tools, to identify faults, prioritize work, and document outcomes.
Coordinate planned maintenance, repairs, service interruptions, contractor access, inspections, and equipment replacement activities with TAMIU personnel and the Schneider Electric team.
Provide technical oversight and field coordination for mechanical and controls subcontractors, confirming work scope, site readiness, progress, and operational turnover.
Maintain timely records of service calls, findings, actions, parts, contractor activity, equipment status, and unresolved risks; provide concise updates to affected stakeholders.
Support the Energy Manager with performance reviews, trend analysis, energy-saving opportunities, Key Operating Savings Strategies, and recurring client reporting.
Participate in emergency response and periodic after-hours phone or on-site support when campus operations require escalation.
Assist with technical training for TAMIU personnel and Schneider Electric team members, and contribute to operating procedures and site documentation.
Maintain a visible, professional campus presence and build productive relationships with facility staff, administrators, building representatives, vendors, and contractors.
Follow TAMIU and Schneider Electric safety, environmental, lockout/tagout, and access requirements; prioritize campus continuity, root-cause resolution, energy efficiency, communication, and issue ownership.
Track issues through closure, including work assigned to contractors or other support teams.
Support contractual obligations, approved operating strategies, continuous-improvement goals, and planned service interruptions while minimizing campus disruption.

Benefits

Medical insurance, including member reward points
Dental insurance
Vision insurance
Basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
Competitive pay and incentives
Company share ownership
401(k) with match
Performance discussions
Global opportunities
Schneider Career Hub and learning platforms, including Coursera
Volunteer leave
Programs with the Schneider Electric Foundation
Youth education initiatives
Military leave benefits
Collaborative culture supporting continuous learning and professional development
Exposure to a wide range of Capex and Opex projects
Opportunity to grow project leadership expertise