Technical Representative, Mining Group
About The Position
Quadra’s Mining Technical team partners with customers to enhance operational performance, optimize processes, and maximize value through technical expertise, innovative solutions, and hands-on support. The Technical Representative – Mining Group is responsible for supporting mining customers across Western Canada by providing on-site and remote technical expertise related to process optimization, product performance, and operational troubleshooting. Acting as a trusted Technical Representative in the Mining Group, this individual works closely with customers to identify opportunities for improvement, implement value-added solutions, and ensure the successful application of Quadra’s products and technologies. This role offers the opportunity to work with a diverse range of mining operations and processes while collaborating with internal technical, sales, and supplier teams. The successful candidate will combine strong technical knowledge with a customer-focused approach to build long-term relationships and drive sustainable results for our customers.
Requirements
- Diploma or Bachelor's degree in Chemical Engineering, Metallurgical Engineering, Mining Engineering, or a related technical discipline, or an equivalent combination of education and experience.
- Exposure to mining, mineral processing, or industrial process environments is considered an asset.
- Familiarity with flotation, grinding, mineral separation, water treatment, or other mineral processing operations is an asset.
- Experience with flotation circuits, mineral separation processes, metallurgical laboratories, mining operations, or processing plant environments is considered an asset.
- Exposure to process optimization initiatives, product evaluations, or field trials is an asset.
- Proficiency with Microsoft Office and basic data analysis tools.
- Valid driver's license and willingness to travel up to 50% across the assigned territory.
- Strong interest in mining processes, mineral processing, and industrial chemical applications.
- Strong analytical and problem-solving skills with the ability to identify opportunities for improvement and develop practical solutions.
- Ability to quickly learn and apply technical concepts in field and operational environments.
- Hands-on, customer-focused approach with a willingness to work in industrial and remote mining settings.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with customers and internal teams.
- Excellent organizational skills, attention to detail, and ability to prepare clear and structured technical reports.
- Self-motivated, adaptable, and capable of managing multiple priorities in a dynamic environment.
Responsibilities
- Provide technical support to mining customers with a focus on process optimization, product performance, and operational excellence.
- Participate in on-site technical visits and field evaluations to identify opportunities for process improvement and operational efficiencies.
- Support troubleshooting, optimization initiatives, and performance assessments across key mining processes and unit operations, including flotation and other mineral separation systems.
- Assist in the execution of technical programs, including site surveys, process evaluations, product screenings, application assessments, and data collection activities.
- Analyze operational data and contribute to the identification of process variability, inefficiencies, and improvement opportunities.
- Prepare clear and concise technical reports, documenting findings, recommendations, and actionable insights for customers and internal stakeholders.
- Collaborate with customers and internal teams to support product trials, field testing, and performance validation activities.
- Monitor and document trial results, ensuring accurate reporting of operational performance and project outcomes.
- Partner with Account Managers and technical colleagues to develop and deliver customer-focused solutions and value-creation initiatives.
- Participate in customer meetings, technical presentations, and field discussions to strengthen customer relationships and support business growth.
- Maintain accurate documentation of customer interactions and technical activities within the CRM system.
- Contribute to the continuous improvement of technical tools, processes, and best practices while actively participating in knowledge-sharing and professional development initiatives.
Benefits
- Competitive salary & Performance Incentives
- Flexible Remote Work & Autonomy
- Excellent Benefits Package: Medical, Dental, HSA, and more
- Employee Assistance Program (EAP)
- Access to telemedicine/Virtual healthcare
- Generous Time Off: Flexible personal days, sick days and vacation time
- Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs
- Pension plan with match
- Company vehicle & Tech Perks: company vehicle with maintenance expenses, cellphone and internet costs
- Tailored training: personalized training to support you and your growth
- Family-owned and support environment
- Referral & Recognition Programs: monetary rewards through our referral and employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
