Technical Representative, Mining Group

Quadra•Vaudreuil-Dorion, QC

8d•CA$101,175 - CA$178,350•Hybrid

About The Position

Quadra’s Mining Technical team partners with customers to enhance operational performance, optimize processes, and maximize value through technical expertise, innovative solutions, and hands-on support. The Technical Representative – Mining Group is responsible for supporting mining customers across Western Canada by providing on-site and remote technical expertise related to process optimization, product performance, and operational troubleshooting. Acting as a trusted Technical Representative in the Mining Group, this individual works closely with customers to identify opportunities for improvement, implement value-added solutions, and ensure the successful application of Quadra’s products and technologies. This role offers the opportunity to work with a diverse range of mining operations and processes while collaborating with internal technical, sales, and supplier teams. The successful candidate will combine strong technical knowledge with a customer-focused approach to build long-term relationships and drive sustainable results for our customers. We put people first so that together, we can reimagine the possibilities! Founded over 50 years ago, Quadra has grown into a thriving organization of more than 550 employees across Canada and the United States. Throughout our history, we have built our success on strong relationships, entrepreneurial spirit, and a people-first culture. At Quadra, we take pride in fostering an engaging, collaborative, and family-oriented environment while offering the autonomy and flexibility that help our employees succeed. Recognized as a Great Place to Work® and a Canada’s Best Managed Company, we are committed to creating an environment where our people feel valued, supported, and empowered. You will be surrounded by passionate, innovative, and knowledgeable colleagues who are eager to collaborate and share their expertise. Today, Quadra is one of North America’s leading distributors of chemicals and ingredients, with facilities across Canada and in select markets in the United States. While we continue to grow, our long-standing commitment to our employees, partners, and customers remains at the heart of everything we do. If you are driven by excellence and want to contribute to a company with a strong legacy and an exciting future, you belong at Quadra.

Requirements

Diploma or Bachelor's degree in Chemical Engineering, Metallurgical Engineering, Mining Engineering, or a related technical discipline, or an equivalent combination of education and experience.
Exposure to mining, mineral processing, or industrial process environments is considered an asset.
Familiarity with flotation, grinding, mineral separation, water treatment, or other mineral processing operations is an asset.
Experience with flotation circuits, mineral separation processes, metallurgical laboratories, mining operations, or processing plant environments is considered an asset.
Exposure to process optimization initiatives, product evaluations, or field trials is an asset.
Proficiency with Microsoft Office and basic data analysis tools.
Valid driver's license and willingness to travel up to 50% across the assigned territory.
Strong interest in mining processes, mineral processing, and industrial chemical applications.
Strong analytical and problem-solving skills with the ability to identify opportunities for improvement and develop practical solutions.
Ability to quickly learn and apply technical concepts in field and operational environments.
Hands-on, customer-focused approach with a willingness to work in industrial and remote mining settings.
Strong communication and interpersonal skills, with the ability to collaborate effectively with customers and internal teams.
Excellent organizational skills, attention to detail, and ability to prepare clear and structured technical reports.
Self-motivated, adaptable, and capable of managing multiple priorities in a dynamic environment.

Responsibilities

Provide technical support to mining customers with a focus on process optimization, product performance, and operational excellence.
Participate in on-site technical visits and field evaluations to identify opportunities for process improvement and operational efficiencies.
Support troubleshooting, optimization initiatives, and performance assessments across key mining processes and unit operations, including flotation and other mineral separation systems.
Assist in the execution of technical programs, including site surveys, process evaluations, product screenings, application assessments, and data collection activities.
Analyze operational data and contribute to the identification of process variability, inefficiencies, and improvement opportunities.
Prepare clear and concise technical reports, documenting findings, recommendations, and actionable insights for customers and internal stakeholders.
Collaborate with customers and internal teams to support product trials, field testing, and performance validation activities.
Monitor and document trial results, ensuring accurate reporting of operational performance and project outcomes.
Partner with Account Managers and technical colleagues to develop and deliver customer-focused solutions and value-creation initiatives.
Participate in customer meetings, technical presentations, and field discussions to strengthen customer relationships and support business growth.
Maintain accurate documentation of customer interactions and technical activities within the CRM system.
Contribute to the continuous improvement of technical tools, processes, and best practices while actively participating in knowledge-sharing and professional development initiatives.

Benefits

Competitive salary & Performance Incentives
Flexible Remote Work & Autonomy
Excellent Benefits Package: Medical, Dental, HSA, and more to keep you covered including our Employee Assistance Program (EAP) and access to telemedicine/Virtual healthcare
Generous Time Off: Flexible personal days, sick days and vacation time to recharge
Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
Pension plan with match
Company vehicle & Tech Perks: We got you covered with a company vehicle with maintenance expenses, cellphone and internet costs
Tailored training: We provide personalized training to support you and your growth
Family-owned and support environment
Award-Winning Workplace: Work in a certified Great Place to Work®, and Best Managed Company!
Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
Career Growth: Unlock opportunities for development in a fast-paced growing company
Fun Social Activities: Get involved in company events, Volunteering programs, etc.
Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)