Technical Release Manager
About The Position
Own enterprise-wide technology change oversight impacting Stores across application, infrastructure, network, cloud, data center through pilots and rollouts. Identify and proactively resolve change conflicts, collisions, and dependencies before implementation. Coordinate change schedules and deployment timing across multiple delivery teams to reduce operational risk. Establish governance and readiness reviews for high-risk or business-impacting changes. Maintain an integrated enterprise change calendar that provides visibility into planned technology activities impacting Stores. Lead cross-functional change reviews and escalations, ensuring risks are addressed and decisions are made proactively. Track and analyze change-related incidents and trends to continuously improve change coordination and deployment success.
Requirements
- 7+ years of experience in release management, change management, technology governance, or enterprise program delivery.
- Strong understanding of release management, environment management, deployment planning, and operational risk management.
- Strong understanding of store operations and frontline impacts of technology change.
- Demonstrated success coordinating multiple teams and resolving competing priorities across large portfolios.
- Experience identifying change collisions, deployment risks, and interdependencies across technology ecosystems.
- Strong analytical and decision-making skills with the ability to balance speed, risk, and operational stability.
- Excellent communication skills with the ability to influence stakeholders at all organizational levels.
- Experience in retail, technology operations, or large enterprise environments preferred.
Nice To Haves
- ITIL, PMP, Agile, or related certifications considered an asset.
Responsibilities
- Own enterprise-wide technology change oversight impacting Stores across application, infrastructure, network, cloud, data center through pilots and rollouts.
- Identify and proactively resolve change conflicts, collisions, and dependencies before implementation.
- Coordinate change schedules and deployment timing across multiple delivery teams to reduce operational risk.
- Establish governance and readiness reviews for high-risk or business-impacting changes.
- Maintain an integrated enterprise change calendar that provides visibility into planned technology activities impacting Stores.
- Lead cross-functional change reviews and escalations, ensuring risks are addressed and decisions are made proactively.
- Track and analyze change-related incidents and trends to continuously improve change coordination and deployment success.
Benefits
- Comprehensive benefits and retirement programs
- Performance incentives
- Continuing Education Programs
- Other perks to support your well-being
- Career growth opportunities
- Product discounts
- mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
- total well-being, and mental health tools and resources for all employees
- store discounts
- supported learning through our Triangle Learning Academy
- Canadian Tire Profit Sharing
- retirement and savings programs for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
