Technical Relationship Manager, News Operations

Apple • Cupertino, CA

1d

About The Position

News, the app that collects all the stories you want to read, is powered by Apple News Format, which allows publishers to craft beautiful editorial layouts and custom typography. The News Operations team provides support, guidance and training to help publishers make the most of their content on the platform.

Requirements

• Proficiency with modern productivity and AI tools, with demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overhead
• 5+ years of experience in Partner or Project Management
• Strong ability to meet with stakeholders and distill requests into meaningful workflows and changes
• Impeccable written and verbal communication
• Experience preparing and reviewing technical documentation
• Experience working and reporting cross-functionally
• Strong presentation skills
• Proficient in one or more of scripting languages (system automations / web development): e.g. Python, Ruby, Swift

Nice To Haves

• Excellent debugging skills with the ability to quickly recognize patterns and identify root causes
• Proficient in using a variety of productivity tools
• Able to summarize and effectively communicate technical issues and actions to key stakeholders and leadership teams
• A passion for digital publishing and experience with Content Management Systems

Responsibilities

• Take the latest updates to Apple News Format from Apple engineering directly to publisher development teams, offer support and gather feedback.
• Work with XF teams and develop tools and workflows to improve processes.
• Stay on top of product development with a monthly release cycle.
• Work multi-functionally to keep all teams abreast of updates.
• Effectively translate product updates for an external audience.
• Create and deliver presentations to internal and external audiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed