Technical Quality Specialist- Service

ATS Automation•Cambridge, ON

6d•Hybrid

About The Position

Join our globally growing team at ATS Industrial Automation where we create complex automation solutions at the highest level that sustainably impact lives around the world. At ATS, a publicly traded global company with a proud 40-year history, we help drive the future with our factory-wide automation solutions. At ATS Industrial Automation, what we do matters - both to our customers and to their customers. With 1000 skilled employees around the world, we design, build and service mission-critical automated assembly and test solutions for mobility, nuclear and specialty automation. Our customers are leaders in their industries and rely on us to deliver what we promise - on time and on budget. Combined with our broad product portfolio, financial strength and global presence, we provide our customers with the best automation solutions wherever and whenever they need them.

Requirements

A post-secondary technology diploma or engineering degree or equivalent, specializing in electronics, electrical or mechanical engineering or equivalent work experience is required.
A minimum of five years of quality assurance experience is required.
Demonstrated technical problem solving; the ability to analyze and solve problems is essential.
Strong communication skills are required to communicate with people at all levels within the organization, both orally and in writing.
Demonstrated ability to work independently and to manage multiple projects from various diverse organizations.
Intermediate working knowledge and experience working with ISO 9001, N299.1, N286, B51.
Ability to work cooperatively in a team environment.
Strong data analysis skills.
Ability to support multiple locations, with weekly travel to Woodbridge locations.
All employees have the responsibility to work in a healthy and safe manner, report any health, safety or environmental concern to their manager or supervisor in a timely manner, and participate in the safety culture of the organization.

Nice To Haves

ASQ CQE or CSSBB certification and RAB accredited training is an asset.
Experience in a manufacturing environment or in supplier quality is an asset.
Knowledge of the following processes preferred: plating, NDE, welding, heat treating, painting.
Experience with the Nuclear requirements relating to Quality and Inspection plans is an asset.
Ability to operate and program a CMM (an asset).

Responsibilities

Provide technical support to all aspects of the Business and Quality Management System and supporting internal and external operations.
Standardize quality business processes by recognizing opportunities for correction/improvement, measurement system analysis, data collection and analysis to potential causes, generating improvement solutions by establishing and standardizing controls to the causes of the problem and communicating ownership back to the process owner.
Assist process owners in the interpretation of quality, technical performance and business requirements.
Develop, recommend and facilitate implementation changes to workflow; improve quality management system, review operational performance and provide solutions.
Support the deployment of N299/ISO 9001 program and perform audits with associated RCCA activities.
Inspection of incoming parts and associated supplier documentation.
Review incoming unqualified/qualified source material for compliance with the Purchase Order and code requirements.
Manage assigned projects in accordance with applicable standards, procedures and the gate review process.
Analyze and prepare statistical data to determine capability of processes and measurement systems.
Analyze test data as evidence to the degree of compliance to customer specifications.
Investigate product/process/system quality issues, develop and initiate improvement, preventative actions and/or corrective actions.
Conduct internal and external process compliance investigations/audits.
Act as a mentor by cultivating a network of experts in the workplace.
Cross train and mentor Quality Inspectors on the receiving quality; ensure JDE is accurate 100%.
Establish and report goals consistent with personal objectives and key initiatives to the MAC Director Quarterly.
Complete and submit reports on project status and performance for area of at least daily for effective Daily Visual Management protocols.
Perform supplier approvals or source inspection, HU, QMS audits, process, and product audits in accordance with the schedules.
Define and implement process or project improvement opportunities.
Ensure that nonconformances are dispositioned correctly to support any chargeback claims against vendors for assigned projects.
Ensure area that you are working in is maintained to 5S standards and self-audits are completed.
Ensure all DWs and NCRs are effectively managed and closed. White boards updated weekly.
Ensure assigned history files are delivered accurately/on time in accordance with project requirements with no errors.
Ensure customer data/records/procedures are provided in a timely manner in accordance with contract requirements.
Ensure that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
Work in conformance with divisional health, safety and environmental procedures and compliance to legislative requirements.
Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods.
Report any unsafe conditions or unsafe acts, defect in any equipment or protective device, and any accidents/incidents to the supervisor.
Ensure that the required protective equipment is used for assigned tasks.
Attend all required health, safety and environmental training.
Assist in investigating accidents/incidents where applicable.
Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.