Technical Publications Manager
About The Position
We are looking for a Technical Publications Manager who can bring structure, clarity, and leadership to a fast-moving environment where accuracy matters, and information supports every stage of the product lifecycle. This is a role for someone who enjoys complex challenges, thrives on cross-functional collaboration, and is ready to take ownership of a critical function within a growing, high-performance company. Join Tigercat and play a key part in delivering the information that keeps world-class machines performing at their best. Tigercat Industries designs, manufactures and builds some of the toughest, most innovative forestry and off-road equipment in the world. If you’re ready to take on a leadership role that combines technical understanding, strategic planning, and team development, we invite you to apply!
Requirements
- 5+ years of experience in technical writing, documentation management, or technical communications.
- Demonstrated leadership experience guiding teams or projects.
- Strong communication, coaching, and change management skills.
- Strong understanding of mechanical or industrial equipment, with the ability to interpret engineering information.
- Proficiency with modern documentation tools, platforms, and illustration applications.
- Exceptional organizational skills and attention to detail.
- Able to manage competing deadlines and adapt to evolving product requirements.
- Clear communication skills and a systematic, solution-oriented mindset.
Nice To Haves
- Experience with Paligo CMS, Adobe InDesign, SolidWorks Composer an asset.
Responsibilities
- Lead and develop a team of technical writers, illustrators, and documentation specialists.
- Assess current tools, processes, and practices to identify gaps and implement improvements.
- Modernize documentation standards, workflows, and publishing methods.
- Oversee the creation, delivery and maintenance of operator’s manuals, service manuals, parts catalogs, machine labeling artwork, safety information, and digital content for Tigercat’s full product range.
- Collaborate with engineering, manufacturing, service, and product support to gather accurate information and ensure documentation integrity.
- Implement and refine workflows, content management systems, and illustration software.
- Drive improvements in documentation processes, structure, and delivery formats, including digital and interactive content.
- Ensure compliance, consistency, and quality across all published materials.
- Manage timelines, priorities, and resources in a dynamic environment with multiple simultaneous projects.
Benefits
- Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
- Competitive Wages and Profit Sharing
- RRSP Matching Program
- Skills Development and Training Reimbursement
- Company-Paid Healthcare Benefits and EAP
- Active Social Committee
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
