Technical Project Manager - remote US

GridX•Denver, CO

1d•$110,000 - $140,000•Remote

About The Position

We’re looking for a Technical Project Manager to drive a high-powered, high-efficacy customer delivery process–from planning through to execution. The Technical Project Manager works closely with Sales, Engineering, Customer Success and other internal teams to ensure the success of our utility customers. You will provide data-driven project governance and help grow and measure new opportunities for the business.

Requirements

5+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
Experience working with utility customers and/or in the energy industry
Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
Master of multitasking with repeatable tool sets and systems
Creative and willing to push the envelope
Ability to prioritize tasks and allocate resources effectively
Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator

Nice To Haves

Experience in management consulting or strategic account management, preferably with a software/technology company
Experience developing or implementing technology roadmaps and portfolios
Experience with energy efficiency and program implementation is highly desired
Experience working with a start-up
Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
Project Management Professional Certification (PMP)

Responsibilities

Leads and project manages the Customer onboarding experience, providing a best in class experience
Drives internal teams to deliver the product to Customers on schedule and within scope
Utilizes standards, processes, documentation and systems to efficiently manage onboarding new customers, project planning, requirements gathering, resourcing, budgeting, change management, risk management, and project closure
Manage and maintain ongoing delivery processes, timelines, risk mitigation and client communications
Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
Communicate with internal and external executives regarding project status on a weekly or ad hoc basis. Ensure customer’s expectations are properly set according to project constraints, updates, and challenges
Own and evolve the project management function, including methodologies, automation techniques, and polices
Consultant mindset, able to effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
Experienced at following and developing standard project management methodologies and best practices