Technical Program Manager - Marketing (Remote) US

Cengage Group•Virtual US OH, OH

18h•$101,900 - $117,175•Remote

About The Position

The Program Manager will provide end-to-end program leadership across the MarTech stack, driving roadmap execution, coordination of multiple functions, dependency management, platform integration, governance, and continuous improvement. The role requires deep technical program management capabilities combined with an understanding of digital marketing platforms, customer data, analytics, integrations, and marketing operations.

Requirements

Demonstrated experience leading large, complex technology programs across multiple functions and influencing teams without direct authority.
Experience working with Marketing Technology platforms and ecosystems, including marketing automation, CRM, CMS, consumer information, insights, and digital experience technologies.
Good understanding of system integrations, APIs, data flows, platform dependencies, and enterprise SaaS technologies.
Exceptional communication, relationship-building, facilitation, and problem-solving skills, with experience working directly with senior leadership.
Experience with software development and delivery practices such as Agile/Scrum, Kanban, or SAFe and tools such as Jira and Confluence.

Nice To Haves

PMP or similar program/project management certification.
Experience leading enterprise MarTech transformation or modernization initiatives.
Experience with Salesforce Marketing Cloud, Salesforce Data Cloud/CDPs, CMS platforms, CRM, and digital analytics technologies.
Experience partnering across Marketing, Web/eCommerce, Data & Analytics, Architecture, and Engineering teams.

Responsibilities

Own program management and delivery across the Marketing Technology (MarTech) portfolio, ensuring initiatives align with Marketing and Technology priorities.
Lead complex, multi-functional MarTech programs from planning through delivery, including roadmaps, achievements, dependencies, risks, testing, deployment, and adoption.
Partner with Marketing, Product, Engineering, Architecture, Data, Analytics, and other teams to coordinate priorities and drive successful execution.
Provide governance and oversight throughout the marketing technology landscape, including platform integrations, technology lifecycle planning, technical debt, and investment priorities.
Drive executive-level communication and reporting on program health, risks, dependencies, decisions, and key achievements.
Find opportunities to simplify and improve the MarTech ecosystem, including evaluating new technologies, improving integrations, and driving process and platform improvements.