Technical Project Manager
About The Position
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. The Technical Project Manager leads technical implementation projects for Avetta's customers, with a primary focus on Single Sign-On (SSO) configuration and API-based integrations. This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup.
Requirements
- 3–5 years of experience in a client-facing technical implementation or project management role
- Bachelor's degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent practical experience
- Hands-on experience with Single Sign-On technologies (SAML, OIDC, or similar)
- Experience with API-based integration and custom integration work
- Experience with ticketing/collaboration systems such as Jira and Confluence
- Strong understanding of SaaS delivery models and client management best practices
- Excellent written and verbal communication skills
Nice To Haves
- Salesforce experience or certification
- Experience with analytics and reporting tools
- Familiarity with localization considerations for global implementations
- Topical understanding of the Health & Safety regulatory environment
Responsibilities
- Own end-to-end delivery of customer technical implementation projects, with an emphasis on SSO configuration (SAML, OIDC) and API-based/custom integrations
- Manage project scope, timeline, and change control to ensure on-time, on-budget delivery
- Gather and document client requirements; recommend solutions aligned with best practices and industry standards
- Provide regular project status updates and reporting to project management and/or Technical Project leadership
- Serve as the subject matter expert on customer-facing technical solutions, particularly SSO and API integrations
- Act as a trusted advisor to customers, guiding them through technical decisions and key considerations during implementation
- Provide technical guidance and escalation support to the global Implementation Team
- Communicate effectively across the organization, interfacing with stakeholders at multiple levels of management
- Collaborate effectively in a matrixed environment across Engineering, Product, Implementation and Customer Success
- Support and help execute team process standardization and continuous improvement initiatives
- Identify opportunities to leverage AI tools to improve delivery speed, quality, and internal processes
Benefits
- health, dental and vision insurance
- 401(k)
- PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
