Technical Project Manager

HubSync • Nashville, TN

7d

About The Position

HubSync is seeking a Technical Integration Project Manager to manage the customer implementation process. This role acts as a liaison between customers and internal teams (Customer Success and Development) to ensure successful setup of software integrations. It is a hands-on, customer-facing position for a technically skilled problem-solver who excels at project completion.

Requirements

• 3+ years of experience in project management, technical account management, or software implementation, ideally within a SaaS environment.
• Experience with system integrations using APIs, SSO, data exchange formats (e.g., JSON, XML), and platforms like Azure, or other ERP/CRM systems.
• Strong understanding of software development lifecycles and Agile methodologies.
• Excellent communication and interpersonal skills - you’re comfortable interfacing with both technical and non-technical stakeholders.
• Highly organized with the ability to manage multiple projects and priorities.
• Self-starter with a problem-solving mindset and comfort working in a fast-paced, early-stage startup environment.

Nice To Haves

• PMP or similar certification is a plus.

Responsibilities

• Serve as the primary point of contact for managing software integrations during the customer onboarding process.
• Partner with Customer Success Managers and Developers to scope, plan, and deliver integration projects on time and within scope.
• Understand customer systems and processes to ensure seamless integration with HubSync's platform.
• Lead technical discovery calls to gather integration requirements and translate them into technical documentation.
• Coordinate internal and external resources, set timelines, and communicate progress clearly to stakeholders.
• Manage and troubleshoot technical integration issues, escalating as needed.
• Document integration processes and maintain knowledge base content for internal and customer use.
• Continuously improve integration workflows and identify opportunities for automation or standardization.

Benefits

• Competitive salary and benefits package
• Paid PTO
• Healthcare
• Retirement
• Life insurance
• Disability coverage
• Company-sponsored retreats and events
• Growth opportunities in a dynamic startup environment
• A collaborative, mission-driven team focused on innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed