Technical Project Manager - TechOps

Evolver CommercialSf, CA
Hybrid

About The Position

Evolver is seeking an experienced Technical Project Manager to lead and coordinate project delivery across the Technology Operations portfolio. This role focuses on Cloud & AIOps, Monitoring & Observability, and Disaster Recovery programs, translating operational strategy into structured, well-governed execution. The position is critical to ensuring delivery consistency, risk management, and cross-functional alignment across complex enterprise initiatives.

Requirements

  • 8 years of experience in technical project or program management within enterprise IT environments.
  • 8 years of experience delivering initiatives across cloud operations, infrastructure, observability, or resilience domains.
  • 3 years of experience with Azure and/or GCP platforms.
  • 3 years of experience coordinating vendor and managed service provider engagements.
  • Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.

Nice To Haves

  • PMP, SAFe, or equivalent certification preferred.
  • Experience working within ITIL-aligned service management frameworks.
  • Enterprise project and portfolio management
  • Technical fluency across cloud, infrastructure, and IT operations
  • Risk, issue, and dependency management
  • Executive and stakeholder communication
  • Dashboarding, reporting, and documentation
  • Vendor and supplier coordination
  • Structured decision-making in high-impact environments

Responsibilities

  • Own and manage delivery across Cloud & AIOps, Monitoring & Observability, and Disaster Recovery initiatives, maintaining a consolidated portfolio view.
  • Define scope, schedules, milestones, and governance frameworks in partnership with practice leads.
  • Coordinate across Engineering, Security, ITSM, Procurement, and vendors to resolve dependencies and align execution.
  • Proactively manage risks, issues, and escalations across programs using structured tracking and reporting.
  • Prepare executive-ready status updates, dashboards, and summaries translating technical delivery into business impact.
  • Coordinate enterprise DR exercises, audits, post-test remediation tracking, and compliance readiness.
  • Lead end-to-end DR planning activities including business impact analysis, recovery strategy development, tabletop exercises, and full failover execution.
  • Ensure recovery objectives (RTO/RPO) are documented, tested, and met across critical systems.
  • Track cloud migrations, AIOps enablement, cost optimization, vendor engagements, and platform onboarding.
  • Manage adoption programs, tooling integrations, MSP transitions, and observability maturity initiatives.
  • Serve as the primary coordination point for the Monitoring & Observability team, facilitating prioritization, cross-team dependencies, and delivery alignment across alerting, dashboarding, and observability tooling initiatives.
  • Coordinate with the Command Center function to ensure real-time operational visibility, escalation readiness, and incident communication protocols are aligned with project and program delivery activities.
  • Ensure alignment with ITIL-based change, release, and service transition processes.
  • Coordinate technology work across data center operations, remote office buildouts, and facilities infrastructure, ensuring project schedules, vendor activities, and hardware deployments are tracked and executed in alignment with broader IT programs.
  • Partner with the Database Support team to align database-related project activities, maintenance windows, capacity planning, and environment readiness with program delivery timelines.
  • Track contractual deliverables, SLAs, and delivery milestones from suppliers and MSPs.
  • Maintain KPIs and dashboards, identify trends, and recommend delivery improvements.

Benefits

  • health, dental and vision insurance
  • 401(k)
  • flexible spending account
  • paid leave (including PTO and parental leave)
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