Dairy ProX Technical Project Manager

GEA Group•Galesville, WI

13d•$38 - $45•Onsite

About The Position

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years, reflecting the strong culture, growth opportunities, and support we provide. This field-based role serves as the technical expert for DairyProX, GEA’s new semi-automated milking system. They are the technical project manager to assess new prospective customers at the pre-sale phase and then manage the technical process for product installation, commissioning, then optimization processes throughout the product’s lifecycle. The DairyProX technical project manager must have excellent communication skills and will need to work with engineering, technical support, product management, dealers, dairy producers, and industry experts to be successful in this role.

Requirements

Troubleshooting competency, including multimeter testing of electrical circuits, CAN_BUS, RS-485, and ethernet, pneumatic circuits, and electronic logic (PCB and PLC).
Proficient with all diagnostic tools and applications related to GEA.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Must be authorized to work in the U.S. without current or future sponsorship.

Responsibilities

Serve as the technical expert for DairyProX, GEA’s new semi-automated milking system.
Act as the technical project manager to assess new prospective customers at the pre-sale phase.
Manage the technical process for product installation, commissioning, and optimization throughout the product’s lifecycle.
Work with engineering and product management on new product roll out.
Work with the technical documentation department to update manuals.
Create quick guides for DairyProX.
Support both technical and sales training for DairyProX.
Support project execution for installations.
Act as the technical field expert for DairyProX NAM.
Support in field installations and optimization of DairyProX.
Support the creation of online training courses and face-to-face classes.
Provide project management support of installations.
Support direct sales.
Have basic knowledge on system cleaning and “Good Cow Milking”.
Gain and maintain expert knowledge of features and benefits of DairyProX.
Analyze and review pre-start-up product requirements to ensure system stability and reliability.
Consult and support customers with troubleshooting equipment and software related issues, with ultimate solutions.
Report, evaluate, and follow up on farm visits/start-ups for DairyProX.
Communicate with management by means of call reports, progress reports, and dealer evaluations.
Assist in the development of training.
Lead relevant trainings to internal GEA teams and external customers.
Travel up to 80%.
Assessment and project management of DairyProX semi-automated farms/dealerships.
Installation, commissioning, and startup of DairyProX semi-automated farms.
Ensure DairyProX requirements are completed on farm before installation.
Provide training on DairyProX operation on farm.
Support DairyProX hardware and software to ensure success in the market.
Assess whole farm systems to determine how to best optimize hardware, software, maintenance, and routines to support dealers and customers.
Support the regional team as an expert on the above topics.
Manage the process for on-farm work to ensure proper installation, commissioning, and startup of systems.