Technical Project Manager (Contract)

Rimsys Regulatory Management Software • Pittsburgh, PA

4d • Hybrid

About The Position

We are seeking an experienced and dedicated Technical Project Manager (PM) to lead and manage technical deployments.
This role combines traditional project management responsibilities with hands-on client workshopping and technical discovery. The ideal candidate will own end-to-end delivery of complex enterprise client implementations, acting as both a project leader and functional consultant to ensure customers successfully deploy and adopt the Rimsys platform.

Requirements

• Bachelor’s degree in a related field such as computer science, engineering, or business administration.
• 5+ years of proven track record of successful project management, including managing multiple projects simultaneously.
• Solid understanding of project management methodologies, tools (e.g., JIRA, MS Project, Tempo, etc.), and techniques, as well as experience in managing cross-functional teams.
• Eagerness to develop a solid understanding of the Rimsys platform and a working knowledge of MedTech Regulatory Affairs to help complex enterprise clients connect their business requirements to their Rimsys implementation.
• Experience with database technologies such as Postgres, Oracle, and MySQL.
• Experience with complex Excel data workbooks.
• Ability to understand data structure, transformation, and quality.
• Experience with implementing customer systems on a cloud-based SaaS infrastructure (one of AWS, Azure, or GCE), with working knowledge of SSO and APIs.
• Ability to quickly grasp customer requirements and propose creative solutions.
• Experience with Agile/Scrum methodologies.
• Outstanding communication and organizational skills.
• Excellent analytical, leadership, and problem-solving skills.
• Ability to build and foster good relationships.
• Ability to balance competing priorities.
• Self-motivated and directed individual.

Nice To Haves

• Experience in (or exposure to) the medical device industry; with an ability to understand the unique needs of enterprise customers in this space.
• Knowledge of SaaS business models and best practices, with a focus on delivering value and driving growth.
• Knowledge of troubleshooting methodologies (similar to support desk/QA experience).
• Knowledge of eQMS/PLM/Enterprise ERP software tools.
• Knowledge of MedTech Regulatory Affairs.
• PMP Certification.

Responsibilities

• Project Planning and Initiation:
• Oversee multiple, simultaneous projects, ensuring project expectations/timelines are met, within budget, and issues are addressed.
• Collaborate with stakeholders to define project scope, objectives, and deliverables.
• Develop and maintain comprehensive project documentation (e.g., charters, project plans, RAID log, etc.) based on client requirements and resource availability.
• Identify potential risks and create mitigation strategies.
• Project Implementation:
• Act as a functional consultant for clients. Understand and analyze client business requirements, provide mentorship on efficient configuration/data options to meet client needs, and prepare clients for deployment.
• Manage technical discovery sessions to gather customer requirements on the product to achieve their business goals.
• Keep abreast of new releases and product functionality to ensure successful implementation for clients.
• Assist in training and educating clients’ Super User/Admin teams on platform functionality and configuration.
• Collaborate with Customer Success and Support to ensure successful onboarding.
• Team Coordination:
• Facilitate team meetings and maintain documentation that is shared with clients, internal team members, and management.
• Lead, and collaborate with cross-functional teams, including development/operations, product management, regulatory, sales, and other relevant experts to ensure the product exceeds customer expectations.
• Foster strong relationships with internal team members and client team members to develop a collaborative and productive team environment.
• Assign tasks, set clear expectations, and ensure each team member understands their role and responsibilities.
• Progress Monitoring and Reporting:
• Own delivery against timelines and milestones, proactively correcting course when needed.
• Keep stakeholders informed through regular status updates, reports, and presentations.
• Communication and Stakeholder Engagement:
• Establish clear and timely lines of communication to effectively communicate project status, progress, risks, and issues to clients, colleagues, and project stakeholders keeping everyone informed and aligned.
• Escalate and support exceptional client situations.
• Risk Management:
• Identify potential risks and issues that could impact project success, and make necessary adjustments.
• Develop and implement risk mitigation and contingency plans.
• Address challenges as they arise, making data-driven decisions to keep the project on track.
• Change Management:
• Manage changes to project scope, timeline, or resources, ensuring that changes are documented, communicated, and approved.
• Resource Management:
• Manage project resources, including budgets, and external vendors or contractors.
• Optimize resource allocation to ensure efficient project execution.
• Quality Assurance:
• Define and enforce quality standards for project deliverables.
• Conduct regular reviews and testing to ensure that the project meets technical and functional requirements.
• Continuous Improvement:
• Conduct post-project evaluations to identify lessons learned and areas for improvement.
• Apply insights from previous projects to enhance project management processes and practices.

Benefits

• Flexible working options (in our Pittsburgh office, remote or hybrid)
• Competitive Compensation (base + commission + equity)
• Comprehensive medical, dental and vision coverage
• Training and resources for personal and career growth
• Life insurance benefits
• 401(k) plan
• Generous vacation policy (Unlimited PTO with a minimum 3 weeks OOO)
• Weekly social events
• Convenient office location with on-site parking for team members in our Pittsburgh office

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 1-10 employees