Technical Project Manager

Loblaw Companies LimitedBrampton, ON
CA$80,000 - CA$110,000Hybrid

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Does working with some of Canada’s most talented minds in innovation, supporting retail, digital consumer solutions, and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well. We are undergoing the largest IT transformation in Canadian retail history, changing our business processes, technology, structure, and culture. As part of our Enterprise Information Technology group, supporting both Loblaw Companies Limited and Shoppers Drug Mart, you will play a crucial role in providing best-in-class production, testing, warranty support, and application design and development services to Canada’s largest grocery and pharmacy retailer. Come work with a team that values diverse ideas, fosters a culture of inclusion, and develops our talent from within. Loblaw Technology gives you the chance to excel and helps you strive for success in a big way.

Requirements

  • Experience managing complex technology programs or projects within large-scale, fast-paced, and highly matrixed organizations, with proven success delivering cross-functional initiatives.
  • Strong expertise in planning, scope management, budgeting, dependency management, stakeholder alignment, risk management, and delivery execution across Agile, hybrid, or SDLC-based environments.
  • Strong understanding of cloud platforms (AWS, Azure, or GCP), APIs, distributed systems, enterprise integrations, and modern software delivery practices including DevOps and CI/CD.
  • Familiarity with observability, monitoring, incident management, Infrastructure as Code, Site Reliability Engineering (SRE), and operational support models in enterprise environments.
  • Experience using project and collaboration tools such as Microsoft Project, Jira, Confluence, Clarity, and MS Office Suite to manage delivery execution and reporting.
  • Excellent verbal and written communication skills with the ability to influence stakeholders, facilitate decision-making, and translate technical concepts into business context effectively.
  • Strong analytical and problem-solving capabilities with a demonstrated ability to proactively identify challenges, drive solutions, and deliver outcomes with a high degree of accountability.
  • An agile mindset with the ability to adapt to changing priorities, work collaboratively across diverse teams, and thrive in fast-paced, evolving environments.

Responsibilities

  • Lead complex technical programs and cross-functional initiatives while actively managing project plans, timelines, delivery milestones, dependencies, and operational readiness across engineering, infrastructure, product, and business teams.
  • Build strong relationships with technical and business stakeholders, providing clear, consistent, and proactive communication while driving alignment across teams and leadership groups.
  • Coordinate and manage cross-team dependencies across distributed systems, APIs, shared platforms, and enterprise services while ensuring scope changes, priorities, and delivery impacts are effectively tracked and communicated.
  • Identify, assess, and proactively manage technical, operational, and delivery risks, ensuring mitigation plans, escalation paths, and resolution strategies are clearly defined and executed.
  • Partner with engineering, cloud, platform, SRE, and security teams to ensure solutions meet operational readiness standards, including deployment planning, monitoring, observability, support handoffs, and hypercare coordination.
  • Drive consistency and best practices across program management and engineering workflows by improving delivery processes, governance standards, automation opportunities, and operational efficiency.
  • Facilitate collaboration across highly matrixed teams by balancing business priorities, customer impact, system reliability, and technical constraints to drive successful delivery outcomes.
  • Foster a culture of ownership, transparency, accountability, and continuous improvement while supporting teams through changing business needs and delivery challenges.

Benefits

  • Work Perks Program
  • On-site Fitness, Basketball & Volleyball courts, Dry Cleaning services (at 1PCC Office)
  • Tuition Reimbursement & Online Learning
  • Pension & Benefits
  • Paid Vacation
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