About The Position

We are seeking an experienced Technical Project Manager to support a large scale infrastructure and hardware capacity program. This role sits at the intersection of engineering, infrastructure, data center operations, hardware capacity, and supply chain teams. You will serve as a key connector across highly technical organizations, helping drive complex infrastructure initiatives forward while supporting engineering teams with capacity related escalations. This is an excellent opportunity for a TPM who thrives in fast moving environments, enjoys solving complex technical and operational problems, and is comfortable influencing across multiple teams.

Requirements

  • 5 plus years of Technical Program Management or Technical Project Management experience
  • Hands on experience managing programs within infrastructure and/or data center environments
  • Demonstrated experience driving complex projects across multiple engineering teams and organizations
  • Strong technical understanding of infrastructure, hardware, compute, capacity, or related systems
  • Experience working directly with engineering stakeholders in fast paced technical environments
  • Strong communication, stakeholder management, problem solving, and conflict resolution skills
  • Ability to independently drive programs forward with limited direction
  • Experience managing technical escalations and navigating competing priorities
  • Bachelor's degree in Computer Science, Computer Engineering, or a related technical field
  • English (Required)

Nice To Haves

  • Experience with public cloud environments such as AWS, Microsoft Azure, or Google Cloud Platform
  • Experience supporting hyperscale compute, cloud infrastructure, or capacity programs
  • Hardware supply chain or infrastructure capacity planning experience
  • Experience providing frontline technical escalation support for engineering or product teams
  • Experience building or improving technical support systems, documentation, knowledge bases, or automation
  • Familiarity with SQL or other technical tools used to support infrastructure programs
  • PMI or PMP certification
  • MBA or related advanced degree
  • Experience with major cloud providers or similarly complex technology organizations is highly relevant.

Responsibilities

  • Drive complex technical programs across engineering, infrastructure, data center, hardware, and capacity teams
  • Coordinate cross organizational projects involving multiple technical teams and stakeholders
  • Provide frontline support for engineering escalations related to infrastructure and capacity
  • Partner with engineering teams to identify blockers, resolve conflicts, and keep critical initiatives moving forward
  • Support hardware capacity planning and infrastructure efficiency initiatives
  • Coordinate supply chain activities between hardware programs and infrastructure partners
  • Review project plans, dependencies, risks, and resource requirements to ensure successful execution
  • Develop and maintain technical documentation, knowledge bases, and self service resources
  • Identify opportunities to improve and automate support processes and internal tooling
  • Communicate program status, risks, dependencies, and decisions clearly across technical stakeholders

Benefits

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
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