Technical Project Manager, Employee Experience & Productivity

Apple•Culver City, CA

20h

About The Position

Employee Experience and Productivity (EEP) is part of IS&T and delivers some of the most widely used communication and productivity technology and services across Apple — from tools that enable collaboration to the support teams that keep Apple's workforce running. EEP also leads user experience design and research, and manages the systems behind Apple's original content studios. The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. A passion for product ownership and track record will prove critical to success on our team. Would you like to work in a fast-paced environment where your technical abilities will be challenged on a day to day basis? If so, we are looking for a team member that will be able to think creatively and should have a real passion for technical project management. You will engage directly with engineers and business partners to mange projects for timely delivery. You will enjoy the benefits of working in a fast growing business where you are inspired to "Think Different" and where your efforts play a key role in the success of Apple's business. We are seeking a skilled Technical Project Manager to join the IS&T Content Engineering team. This role involves project management for our media and entertainment projects and systems, catering to the dynamic needs of our production clients and internal business units. The ideal candidate will thrive in a fast-paced environment, delivering robust solutions while maintaining a strong focus on technical excellence, standardizing development tracks from proof-of-concept to final implementation, bridging complex engineering infrastructure with actionable, data-driven business needs. Excellent communication and organization skills are essential as you will collaborate with diverse teams and stakeholders across the organization.

Requirements

Bachelors Degree or equivalent experience.
5+ years embedded technical support in film and TV production.
5+ years project management experience within large-scale studio and VFX environments or equivalent experience.
5+ years experience with cloud storage architectures for engineering teams.

Nice To Haves

5+ years managing end-to-end media workflows and acting as the technical liaison between creative production and engineering teams.
Expertise in enterprise-level production infrastructure, including petabyte-scale MAM workflows and cloud storage architectures (e.g., AWS).
Drives complex technical projects from POC and MVP through to full implementation using Agile methodologies.
Translates creative needs into actionable technical requirements while owning end-to-end client relationships, timelines, and communications.
Manages enterprise-scale media projects using standard project management methodologies and governance processes.
Navigates legal, security, and privacy reviews, seamlessly integrating these cycles into project timelines and managing stakeholder expectations.
Deploys macOS media tools and utilizes ITSM platforms (e.g., Zendesk, ServiceNow) to triage requests and manage SLAs.
Leverages AI and LLMs to build practical solutions, automate data pipelines, and generate business insights.

Responsibilities

Project management for media and entertainment projects and systems.
Standardizing development tracks from proof-of-concept to final implementation.
Bridging complex engineering infrastructure with actionable, data-driven business needs.
Collaborating with diverse teams and stakeholders across the organization.
Managing end-to-end media workflows.
Acting as the technical liaison between creative production and engineering teams.
Translating creative needs into actionable technical requirements.
Owning end-to-end client relationships, timelines, and communications.
Managing enterprise-scale media projects using standard project management methodologies and governance processes.
Navigating legal, security, and privacy reviews, seamlessly integrating these cycles into project timelines and managing stakeholder expectations.
Deploying macOS media tools.
Utilizing ITSM platforms (e.g., Zendesk, ServiceNow) to triage requests and manage SLAs.
Leveraging AI and LLMs to build practical solutions, automate data pipelines, and generate business insights.