Technical Project Engineer - Buenos Aires

Interlaced

1d•Remote

About The Position

Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge technology infrastructure that helps our clients scale and achieve their missions. We are cloud focused (but we will train you up if you don’t have all the necessary skills yet). We have professional development pathways throughout the organization with accompanying training programs. We work with cutting edge clients in forward thinking industries like tech startups, biotech and digital agencies. We are poised for significant growth in 2026 and beyond, and need you to help us do it! We are a team of hungry, innovative, technology-lovers who are excited to build something amazing together.

Requirements

Knowledge of common business technologies
Experience working in diverse technical environments
Experience with various cloud infrastructure components
Efficient problem solver
High technical skills and experience
Stays up to date with the latest technology trends
Ability to quickly incorporate new techniques and processes
Personable and ability to interact with each level of the client's business, from the front desk to the CEO
Ability to simplify complex technical solutions and convey them to end users
Minimum of 3+ years working in IT
Dedicated working environment/home office with stable internet connection
C1 or higher proficiency in English

Nice To Haves

Cloud focused (training provided if skills are not yet fully developed)

Responsibilities

Own the technical execution of all new client onboardings at Interlaced, ensuring a smooth, timely, and exceptional experience that sets the tone for a long-term partnership.
Execute the technical build-out of onboarding (target ≤60 days), the technical decommissioning of offboarding clients, and assigned Sidekick project work, handing off completed technical work to the Client Success Manager and Service Manager upon project completion.
Deploy core services (Basekit, Acronis, Blackpoint, and Ironscales where applicable) across new partnership launches, including user enrollment, DNS/DKIM/SPF configuration, routing rules, and alerting setup.
Obtain access to new client services and systems, coordinating with outgoing IT for tool removal and knowledge transfer where applicable, and managing software/platform transitions (e.g., Microsoft, Google).
Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack, key links, and client-specific info.
Monitor Fleet and OBOF progress, ensuring timely completion.
Document work consistently, updating Rocket Lane, Connectwise and ITGlue at least every 2 days.
Support onsite techs for Network Connect clients and ensure all technical details are captured in ITGlue.
Execute technical offboarding for departing clients – decommissioning access, transferring or archiving data, and ensuring a clean, secure handoff.
Support Sidekick projects as assigned, providing technical execution consistent with onboarding standards.
Continuously improve templates, documentation, and onboarding processes in collaboration with leadership.
Archive project materials and confirm all systems reflect project closure.
Build trust and deliver an exceptional first impression to new clients throughout the onboarding journey.