Technical Project Engineer - Remote

Interlaced

11h•$65,000 - $70,000•Remote

About The Position

Interlaced is a cloud-focused IT services provider that offers outsourced IT services to innovative businesses globally. They specialize in designing, implementing, and supporting advanced technology infrastructure to help clients scale and achieve their goals. Interlaced differentiates itself by being cloud-focused (with training provided), offering professional development pathways and training programs, working with cutting-edge clients in forward-thinking industries, and experiencing significant growth. They are seeking a contracted Technical Project Engineer in the United States to join their team of innovative, technology-loving individuals. This role requires knowledge of common business technologies, experience in diverse technical environments, and familiarity with cloud infrastructure components. The ideal candidate is an efficient problem solver with high technical skills and experience, stays updated with technology trends, and can quickly adopt new techniques. Strong interpersonal skills are essential for interacting with clients at all levels, and the ability to simplify complex technical solutions for end-users is a must.

Requirements

Knowledge of common business technologies
Experience working in diverse technical environments
Experience with various cloud infrastructure components
Efficient problem solver
High technical skills and experience
Stays up to date with the latest technology trends
Ability to quickly incorporate new techniques and processes
Personable with the ability to interact with each level of the client's business
Ability to simplify complex technical solutions and convey them to end users
Minimum of 3+ years working in IT
Dedicated working environment/home office with stable internet connection

Nice To Haves

Cloud focused (training provided if skills are not yet fully developed)

Responsibilities

Own the technical execution of all new client onboardings, ensuring a smooth, timely, and exceptional experience.
Execute the technical build-out of onboarding (target ≤60 days), technical decommissioning of offboarding clients, and assigned Sidekick project work.
Deploy core services (Basekit, Acronis, Blackpoint, and Ironscales where applicable) across new partnership launches, including user enrollment, DNS/DKIM/SPF configuration, routing rules, and alerting setup.
Obtain access to new client services and systems, coordinating with outgoing IT for tool removal and knowledge transfer, and managing software/platform transitions (e.g., Microsoft, Google).
Maintain accurate documentation by updating contacts and tags in ConnectWise and ensuring ITGlue reflects the full IT stack, key links, and client-specific info.
Monitor Fleet and OBOF progress, ensuring timely completion.
Document work consistently, updating Rocket Lane, Connectwise and ITGlue at least every 2 days.
Support onsite techs for Network Connect clients and ensure all technical details are captured in ITGlue.
Execute technical offboarding for departing clients – decommissioning access, transferring or archiving data, and ensuring a clean, secure handoff.
Support Sidekick projects as assigned, providing technical execution consistent with onboarding standards.
Continuously improve templates, documentation, and onboarding processes in collaboration with leadership.
Archive project materials and confirm all systems reflect project closure.
Build trust and deliver an exceptional first impression to new clients throughout the onboarding journey.