Technical Program Manager

Wipro•Mountain View, CA

2d•Onsite

About The Position

Wipro Limited is seeking a detail-oriented Technical Program Manager (TPM) – QA Tester to support dogfood testing programs. This role involves driving issue consolidation, cross-functional coordination, reporting, and program execution. The position combines hands-on QA analysis with TPM responsibilities, ensuring user feedback and bug reports are effectively tracked, prioritized, communicated, and actioned across engineering and program teams. The role is located in San Jose, US.

Requirements

Program Management Experience managing cross-functional initiatives, project tracking, and stakeholder communication.
Strong organizational and execution skills with the ability to manage multiple priorities.
Ability to identify risks, drive action items, and deliver against timelines.
Experience working with bug tracking systems and issue triage processes.
Ability to analyze defects, identify trends, and drive quality improvements.
Familiarity with software development and testing lifecycles.
Strong proficiency in Google Sheets including: Formulas and functions, Data cleaning and manipulation, Filtering and sorting, Pivot tables, Reporting and chart creation.
Excellent written and verbal communication skills.
Ability to summarize complex technical feedback into concise executive-level updates.
Strong stakeholder management and collaboration abilities.
Product Testing
3-5 Years of experience

Responsibilities

Review incoming dogfood bug reports, defects, and user feedback. Analyze, categorize, and consolidate duplicate or related issues into actionable themes.
Validate reported issues and work with stakeholders to improve issue quality and clarity.
Track issue lifecycle and ensure timely follow-up with engineering teams.
Coordinate across Engineering, Product, QA, and Program teams to drive issue resolution.
Facilitate status reviews, issue triage discussions, and stakeholder sync meetings.
Identify program risks, blockers, and dependencies, and escalate when necessary.
Maintain execution plans, action item tracking, and program milestones.
Ensure alignment between program goals, user feedback, and engineering priorities.
Create recurring scorecards, dashboards, and executive-ready status reports.
Translate technical findings into concise, actionable summaries for leadership.
Present issue trends, quality metrics, and program status to stakeholders.
Drive data-backed recommendations to improve product quality and user experience.
Maintain program metrics, tracking systems, spreadsheets, and dashboards.
Perform data cleaning, analysis, and reporting using Google Sheets.
Build and maintain formulas, pivot tables, charts, and tracking mechanisms.
Monitor trends and identify patterns across large volumes of user feedback and bug reports.
Create technical requirement documents basis the inputs received from clients through discussions and demos.
Create test cases basis the functional requirements ensuring test coverage across multiple modules.
Create data validation scenarios and set up test environment in collaboration with the client stakeholder.
Execute functional and regression testing to identify defects and document the result of the test cases.
Prepare test evidence and test review documents.
Log and update the defect status in the test management tool.