Technical Program Manager 2, FreeWheel (Chicago - Hybrid)

Comcast • Reston, VA

2d • Hybrid

About The Position

This job involves managing technical programs, focusing on aligning project milestones with product and business requirements. It requires collaboration with senior staff and cross-functional teams to ensure successful execution. The role emphasizes continuous improvement in engineering processes and effective communication with all stakeholders to achieve program objectives. At this level, you’ll own delivery for one or more teams within a platform area. You’ll facilitate agile ceremonies, manage dependencies, and begin coaching teams on SDLC best practices. You’ll work with moderate guidance and begin contributing to planning and process improvement.

Requirements

• Working knowledge of Agile frameworks and SDLC practices
• Understanding of backlog management and estimation techniques
• Familiarity with cross-functional team dynamics
• Facilitation of agile ceremonies (e.g., standups, retrospectives)
• Basic risk identification and mitigation
• Effective use of Jira, Confluence, and planning tools
• Manage delivery for one or more teams
• Communicate status and risks to stakeholders
• Begin coaching teams on delivery best practices
• Must successfully execute team members located in multiple remote locations and time zones.
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
• Agile Methodology
• Collaboration
• Communication
• Cross-Functional Teamwork
• Project Management
• Results-Oriented
• Teamwork

Nice To Haves

• While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Understanding the scope of technical programs, participating in milestone planning, and driving alignment to these milestones
• Utilizing technical knowledge to research, plan, and achieve objectives through the program team
• Collaborating with senior staff to engage cross-functional core team members for program success
• Overseeing project plans from inception to completion, ensuring adherence to technical specifications
• Maintaining program records and overseeing the identification and management of critical path tasks
• Driving the development of program goals, objectives, and success criteria, ensuring stakeholder alignment
• Recommending improvements to engineering processes to increase efficiency and reduce duplication
• Tracking program schedules, managing tasks, and making necessary adjustments to meet objectives
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Drive team-level delivery execution
• Facilitate agile ceremonies and backlog refinement
• Track and report on team velocity and capacity
• Begin identifying and addressing delivery inefficiencies
• Lead delivery across multiple teams or a platform area.
• Manage cross-team dependencies and delivery timelines.
• Coach teams on agile maturity and SDLC optimization.
• Drive consistency in estimation and tracking practices.
• Lead quarterly planning sessions with Product and Engineering.
• Balance capacity across new work, tech debt, and stability.
• Identify systemic delivery issues and lead resolution efforts.
• Mentor junior EDMs and team members.
• Communicate delivery status and trade-offs to leadership.
• Align cross-functional teams on shared goals and timelines.

Benefits

• We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level