Technical Program Manager

CyberMedia Technologies•Washington, DC

3d•$165,000 - $205,000•Hybrid

About The Position

Cybermedia Technologies (CTEC) is seeking an experienced Technical Program Manager to provide overall leadership, management, and oversight for a federal government contract. This role involves supporting U.S. Customs and Border Protection’s (CBP’s) efforts to evaluate emerging technology to support mission needs within the CBP Innovation Team (INVNT). The program focuses on identifying, evaluating, adapting, demonstrating, deploying, and transitioning innovative commercial and emerging technologies to strengthen homeland security operations and enhance front-line personnel safety and effectiveness. Team members will collaborate with government leadership, operational personnel, technical stakeholders, commercial technology providers, and Federal, State, and Local partners. Work may encompass field engagement, requirements and capability analysis, systems engineering and integration, technical and operational demonstrations, deployment and transition planning, operational assessments, analytics, training, life-cycle logistics, asset tracking, portfolio management, acquisition and privacy documentation, and executive-level reporting. This is a mission-focused, fast-paced environment requiring professionals who can translate operational needs into executable technology initiatives, work effectively across headquarters and field organizations, and produce clear, decision-ready analysis and documentation. Positions may require travel.

Requirements

Master’s degree in any field.
At least ten years of professional experience.
At least three years of experience managing cross-functional teams supporting homeland security operations for the Department of Homeland Security (DHS), a DHS Component, or an organization of similar size and complexity, to accelerate innovative commercial technology initiatives.
Demonstrated experience managing technology innovation programs and the full range of program, field, technical, integration, reporting, logistics, workforce, and stakeholder activities described above.
CBP Tier 4/Tier 5 background investigation and suitability.

Nice To Haves

Active or recent CBP Tier 4/Tier 5 background investigation and suitability.
Project Management Professional (PMP) certification.
Direct experience supporting CBP technology innovation, field operations, or commercial technology transition.

Responsibilities

Lead multiple innovative projects or efforts across multi-functional teams within CBP or an organization of comparable size and complexity, driving successful adoption and integration of new technologies.
Manage a portfolio of technology innovation initiatives involving identification, evaluation, demonstration, deployment, integration, and transition of commercial and emerging capabilities.
Oversee field engagement, systems development, systems engineering and integration analysis, operational planning, assessment reporting, demonstration planning, analytics, operator training, life-cycle logistics, and asset tracking.
Recruit, onboard, organize, scale, reallocate, and surge a diverse pool of qualified personnel with appropriate CBP background investigation approvals or clearances.
Serve as liaison between government leadership and the contractor team; supervise personnel and align work performance with government requirements.
Track team performance against government benchmarks; identify and address efficiency, effectiveness, quality, schedule, and capacity issues.
Develop and track travel estimates, budget expenditures, and travel reports.
Establish and maintain processes, portfolio tracking, standardized documentation, process improvements, and strategic frameworks.
Prepare technical, programmatic, after-action, and executive-level reports, documents, briefings, and operator-training materials.
Develop analytical models and methodologies supporting decisions, policy formulation, operational planning, and technology deployment.
Develop logistical frameworks for program evaluation and implementation.
Support Freedom of Information Act (FOIA) activities by managing requests and preparing documents for leadership review and approval.