Technical Program Manager

Blue OriginHuntsville, FL

About The Position

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. As part of a hardworking team of specialists, technicians, and engineers (use as appropriate), you will partner with strong technical leaders to drive the long-term vision of the organization, own delivery of cross organization initiatives, assist in developing and leading organization roadmaps, driving efficiency in processes, and delivering on goals. You understand, utilize and share program-management best practices. You may be assigned to manage the roadmap for an organization, which may include contributing to AOP narratives, and ownership of one or more organizational goals. As a Senior Technical Program Manager, you are accountable to the overall strategy as well as driving teams inside and outside your organization to deliver. You can define the program (mission, vision, tenets), set goals, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural choices.

Requirements

  • Bachelor's degree in engineering, computer science or equivalent
  • 5+ years of technical product or program management experience working directly with software engineering teams
  • 7+ years of working directly with engineering teams experience
  • Experience managing programs across cross functional teams, building processes and coordinating release schedules
  • U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice To Haves

  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • 3+ years of software development experience
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
  • Proven track record of delivering results for large, cross-functional initiatives while managing multiple competing priorities.
  • Excellent understanding of the organization’s goals and objectives.
  • Experience with Confluence, JIRA
  • Experience with data analysis to capture, process, and organize data to uncover actionable insights.

Responsibilities

  • Coordinate the design, development, testing and deployment of features into production across multiple technical teams.
  • Create and track project milestones, risks and dependencies, and to describe, own and prioritize all technical requirements associated with delivery.
  • Dive deep, and understand the design details of the systems in your area, especially those related to customer interfaces, and the expectations for system dependencies.
  • Identify which existing systems or services will be required to change in order to implement the new capability, and working with the SDM for each system to estimate the work involved.
  • Responsible for the implementation plan across teams, and for reporting on progress against technical milestones to stakeholders.
  • Understand the significant business problems, automation limitations, scaling factors, boundary conditions, and reasons behind decisions.
  • Demonstrate good judgment in how and when to escalate.
  • Ensure your programs stay aligned with organizational goals.
  • Ensure stakeholder needs are aligned, while driving mindful discussions that lead to crisp decisions.
  • Partner with customers, internal/external teams, and/or engineering teams to determine what projects move forward and in what sequence.
  • Write effective narratives, program updates, and present them effectively to stakeholders and management team.
  • Create plans that have clear, measurable success criteria and return on investment.
  • Oversee the gap between teams, processes, and systems.
  • Solve ambiguous problems and proactively identify and mitigate risks.
  • Oversee the gap between teams, processes, and system architectures.
  • Help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies, APIs not protected/hardened, insufficient testing/gaps in QA).
  • Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).

Benefits

  • Relocation provided
  • Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
  • Stock Options for all regular employees (working at least 20 hours/week)
  • Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
  • Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion.
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