Sr Techncial Program Manager , AWS Prototyping and AI Customer Engineering (PACE)

Amazon • Austin, TX

4d • Onsite

About The Position

Be the force multiplier that accelerates AI innovation at scale for AWS's most forward-thinking customers and partners. The AWS Prototyping and AI Customer Engineering (PACE) team builds working Generative AI and Agentic AI prototypes in days and weeks, not months, and we need a Technical Program Manager who can own and grow our partner-led engagement program. If you're passionate about AI technologies, energized by building programs that create non-linear impact through technology partners, and thrive on turning successful prototyping patterns into repeatable, scalable mechanisms, this is your opportunity to shape how organizations globally adopt AI.

In this role, you'll own PACE's partner-scaled AI prototyping program end-to-end, using an "Amazon Designed, Partner Delivered" approach. You'll take proven AI patterns (large language models, RAG architectures, autonomous agents, AI-driven development tools) and scale them through a growing ecosystem of technology partners. Day to day, you'll design and run partner enablement programs, lead partner summits, build qualification mechanisms, and expand into new partnership models. You'll create reusable assets, industry reference architectures, and blueprints that enable partners to deliver PACE-quality AI outcomes independently. This isn't a typical TPM role: you'll sit at the intersection of AI innovation and partner ecosystem strategy, working on problems that don't have obvious answers while creating programs that drive outsized business impact across the industry.

Requirements

• Bachelor's degree in engineering, computer science or equivalent
• 6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• 6+ years of working directly with engineering teams experience

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Own and scale the partner-led AI prototyping program, defining strategy, qualification criteria, and growth targets that expand PACE's reach beyond the core team
• Recruit, enable, and manage a growing ecosystem of technology partners through the "Amazon Designed, Partner Delivered" model - from onboarding through production launch
• Design and operate scalable enablement mechanisms (partner summits, certification programs, feedback loops) that ensure partners deliver high-quality AI outcomes independently
• Create reusable assets, blueprints, and industry reference architectures that partners and field teams can deploy without direct PACE involvement
• Establish and track program KPIs - partner launch rates, production conversion, time-to-delivery, and business impact - using data to continuously improve the program
• Partner with Sales, Solutions Architecture, and field teams to route and qualify AI opportunities across direct and partner-led channels

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior