Sr. Engineering Program Manager - Customer Systems

Apple • Sunnyvale, CA

9h

About The Position

We are looking for a bold, curious, and driven program manager with a sharp sense of both technology and business. This role is for someone who thrives on challenge, taking full ownership of large, multi-functional initiatives, and delivering them end-to-end. If you are passionate about driving impact, shipping exceptional results, and shaping complex projects that touch millions of customers, this is your opportunity to shine.

Requirements

• Strong software project management skills.
• Proven track record of managing programs end-to-end, from initial design through launch, ensuring high-quality outcomes.
• Deep knowledge of product development processes.
• Proficiency in leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.
• B.S in Computer Science, Computer Engineering or similar or equivalent related work experience.

Nice To Haves

• Strong leadership skills with the ability to empower teams, foster collaboration, and maintain momentum in fast-paced, often ambiguous environments.
• Technical curiosity and willingness to actively engage in technical discussions with engineering partners, including initiatives involving customer-facing Generative AI on-device or in the cloud.
• Demonstrated experience shipping consumer software at large scale, serving millions of users.
• Solid understanding of Apple operating systems, including iOS, macOS, iPadOS, and watchOS, with the ability to build experiences that delight users.

Responsibilities

• Leading large, multi-functional teams to deliver complex initiatives.
• Managing programs end-to-end, from initial design through launch, ensuring high-quality outcomes.
• Driving projects forward with precision, creativity, and collaboration.
• Leveraging Generative AI tools and LLMs to streamline program management workflows, including technical documentation, automated status reporting, and data synthesis.
• Actively engage in technical discussions with engineering partners, including initiatives involving customer-facing Generative AI on-device or in the cloud.
• Shipping consumer software at large scale, serving millions of users.
• Build experiences that delight users.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree