Technical Program Manager

RBC • Toronto, ON

15d • Onsite

About The Position

We are seeking an experienced Technical Program Manager (TPM) to lead and coordinate our programs inside Applied AI. In this role, you will serve as the central point of coordination across research and development, engineering and production, business partners, and platform teams, ensuring our AI initiatives move from concept to deployment seamlessly and on schedule. This is a high-visibility role requiring exceptional organizational skills, strong communication abilities, and the capacity to navigate complex, cross-functional environments. At RBC Borealis, you’ll be joining a team that works directly with leading researchers in machine learning, has access to rich and massive datasets, and offers the computational resources to support ongoing development in areas such as reinforcement learning, unsupervised learning and computer vision. You can find out more about our research areas at rbcborealis.com.

Requirements

• Bachelor’s degree in computer science, engineering, business, or related field
• 5+ years in technical program or project management, preferably in technology or data-driven environments
• Strong foundation in project management fundamentals and methodologies
• Proficiency with Jira for project tracking, workflow management, and reporting
• Excellent written and verbal communication skills; ability to translate technical concepts for non-technical audiences
• Proven ability to manage relationships and drive alignment across diverse, cross-functional teams

Nice To Haves

• Experience in financial services or other regulated industries preferred
• Understanding of AI/ML development lifecycle (experimentation, training, deployment, monitoring)
• Experience with credit risk modeling or fraud detection solutions
• Familiarity with Agile/Scrum methodologies and scaled Agile frameworks
• PMP, PgMP, CSM, or equivalent certification
• Experience with MLOps tools and practices

Responsibilities

• Own end-to-end program management for a portfolio of Credit and Fraud AI solutions
• Develop and maintain comprehensive roadmaps, milestones, and deliverables across multiple workstreams
• Identify, track, and mitigate risks, dependencies, and blockers proactively
• Manage project tracking, workflows, and reporting using Jira
• Ensure timely delivery against commitments while balancing scope, resources, and quality
• Gather and translate business requirements into actionable technical plans
• Serve as the primary liaison between: Research & Development teams (model development, experimentation), Engineering & Production teams (deployment, scaling, monitoring), Business Partners (Credit Risk, Fraud Operations), Platform Teams (infrastructure, MLOps, data engineering)
• Facilitate cross-functional alignment through regular syncs, planning sessions, and retrospectives
• Prepare clear, concise written updates and reports for senior leadership
• Lead presentations to executives on program status, risks, and strategic decisions
• Communicate progress, achievements, and challenges to stakeholders at all levels
• Support initiatives across the AI/ML lifecycle: research, development, validation, deployment, and monitoring
• Collaborate with teams to ensure production readiness and ongoing model performance
• Contribute to continuous improvement of AI delivery processes and best practices

Benefits

• bonuses
• flexible benefits
• competitive compensation
• commissions
• stock options where applicable
• Leaders who support your development through coaching and managing opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior