Technical Program Manager

Loblaw Companies Limited•Toronto, ON

19d•Hybrid

About The Position

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. Our Technical Program Managers are integral to how we operate at Loblaw Digital and are responsible for not only ensuring that eCommerce Technology initiatives are delivered on-plan; but also ensuring collaboration and enablement amongst our cross-functional teams. Our network of team members is deployed across all our businesses, and strategically placed throughout our shared capabilities…we operate as a unit with a vision focused on: bridging functions by making connections, inspiring transparency, communicating facts clearly, and enabling solution-forward ideas collaboratively. As a Technical Program Manager (TPM) you will manage technical eCommerce initiatives that span across multi-disciplinary teams (both internal at Loblaw Digital and externally with the broader enterprise). You will create and track detailed plans, manage, and resolve issues and risks, work alongside integrated teams, and communicate status and priorities through succinct updates – contributing to helping build and run our businesses, not just manage projects! Candidates should have extensive experience managing and launching large-scale technology projects and be comfortable articulating sound project management fundamentals, technical acumen, and examples of collaboration and partnership with cross-functional groups. Please note Loblaw's Return to Office Policy is 4 days in the office

Requirements

1+ years of experience managing AI/ML/Data Science projects/programs.
3+ years of experience managing consumer facing eCommerce projects/program across web and mobile technologies
Strong inter-personal and communication skills including ability to work in a cross-functional environment, as well as communicate with all levels of the organization clearly and succinctly
Demonstrated skills and experience managing software development and/or eCommerce initiatives leveraging agile/scrum methodologies while driving clear action and ownership
Forward, proactive, and strategic thinker with the ability to think outside of the box
Effective at communicating technical constructs and concepts to non-technical stakeholders

Nice To Haves

retail experience an asset
Experience managing projects/programs: in cloud environments, especially Google Cloud Platform (GCP)
Experience managing projects/programs: ecommerce microservices design and delivery
Experience managing projects/programs: requiring data engineering work, building data pipelines, and automating processes preferred

Responsibilities

Lead end-to-end plan and delivery management of technical solutions for business and technology initiatives
Enable and foster relationship management, stakeholder communication, and management of cross team dependencies, including and not limited to scoping, planning, prioritization, escalation, capacity planning, as well as management of cross-functional alignment
Partner and collaborate with product, technology, business, and cross-functional partners to support business objectives through plan definition management, delivery management, proactive resolution of project risks/issues, and cross-functional roadmap efficiencies
Drive technical delivery and lead technical program management in our organization by bringing teams together to proactively plan and align on strategies that are both interim solutions, and long-term investments
Embrace our culture and drive collaboration, partnership, and excellence