Technical Program Manager

Logistics Management Institute•Washington, DC

About The Position

We’re looking for a Technical Program Manager to lead the deployment and evolution of LIGER, an enterprise AI platform, at U.S. Customs and Border Protection (CBP). You’ll be the senior technical owner of the program: bridging hands-on engineering execution with senior CBP leadership, mitigating technical and programmatic risk, and making sure the AI capabilities we ship directly support CBP mission outcomes. This position requires the ability to obtain a CBP Background Investigation; U.S. citizenship is required. This role requires deep expertise in cloud platforms, federal compliance environments, and agentic AI systems, plus the ability to coordinate complex development efforts and align senior stakeholders. You’ll move quickly in an environment that emphasizes building, deploying, and iterating in parallel, communicating clearly, driving consensus, fostering strong team collaboration, and owning the end-to-end solution lifecycle with the customer. LIGER sits within LMI’s Chief Technology Office. We’re a small, high-visibility team building AI tools for federal agencies. The culture is more startup than traditional government contractor; we move fast, solve problems in design spikes rather than scheduled reviews, and care more about outcomes than process. That said, we’re building for users who need reliability and trust, so craft and attention to detail matter. As Technical Program Manager for CBP, you’ll work daily with the LIGER platform lead, engineering team, product manager, and CBP stakeholders. You’ll have real influence over how AI capabilities land in a real federal mission environment. LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed. Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Requirements

Ability to obtain a CBP Background Investigation; U.S. citizenship required
Bachelor’s degree in Computer Science, Information Technology, Software Development, or a related technical field, or equivalent professional experience
10+ years of experience in software engineering, solution architecture, and cloud deployments, including security, cyber, and data infrastructure
Demonstrated experience implementing or managing GenAI platforms, AI agents, or AI-enabled workflows in enterprise or federal mission environments
Experience interfacing between hands-on technical teams and senior stakeholders, creating delivery roadmaps from scratch
Strong familiarity with federal standards and requirements for digital, cloud, cyber, and data systems
Experience working directly with federal stakeholders and partner contractors
Ability to clearly communicate complex AI and technical concepts to non-technical audiences
Hands-on experience across AWS, Azure, and on-premises environments

Nice To Haves

Master’s degree in Computer Science, Information Technology, or a related technical field
Experience supporting CBP, DHS, or another DHS component
Direct experience leading delivery of GenAI or agentic AI systems in federal environments
Familiarity with DHS 4300A and CBP-specific cybersecurity and data governance policies
FedRAMP authorization or assessment experience
Experience leading delivery of operational federal solutions where mission constraints (latency, availability, security) materially shape design
Relevant certifications: Security+, Cloud+, Data+, CySA+, Solution Architect (AWS or Azure), PMP, Scrum/Agile

Responsibilities

Serve as the primary technical lead for LIGER’s CBP deployment, coordinating GenAI and agentic AI development efforts to align with CBP requirements, constraints, and mission priorities
Translate CBP mission needs into LIGER architectures, workflows, and agent-based solutions that integrate with existing CBP systems and cloud environments
Combine deep technical expertise with strong stakeholder management to align CBP leaders behind AI-driven solution approaches
Oversee deployment and evolution of GenAI platforms, AI agents, and supporting data pipelines, mitigating technical, security, and delivery risk
Partner with CBP stakeholders to integrate AI capabilities into existing cloud, data, and enterprise IT environments
Develop and maintain technical documentation: system architectures, agent interaction diagrams, AI workflow specifications, and solution design narratives
Provide technical guidance and advisory support to CBP personnel and partner contractors
Stay current on GenAI, agentic AI patterns, cloud infrastructure advancements, and evolving DHS and federal digital standards
Ensure compliance with CBP cybersecurity, data governance, and AI risk management requirements
Partner with program leadership to optimize cost efficiency and prevent cost overruns in AI platform delivery
Provide clear, regular status updates to senior CBP leaders and LMI management
Manage program deliverables, financials, schedules, and team performance across the full solution lifecycle