Technical Program Manager - Wildfire Operations Program Management

Portland General Electric•Madras, OR

2d•Onsite

About The Position

Manages projects or programs related to energy storage, data science, analytics, fire science, wildfire, new or emerging technologies or other specialty areas requiring a technical education or background, such as engineering or construction. This role requires in-depth knowledge and experience, using best practices and knowledge of internal or external business issues to improve products or services. The Technical Program Manager solves complex problems by taking a new perspective using existing solutions, works independently with minimal guidance, and acts as a resource for colleagues with less experience.

Requirements

Bachelor’s degree in engineering, computer science, business, communications or fire science from an ABET-accredited engineering program or program accredited by an equivalent agency in a related field or other related field or equivalent experience.
Typically five or more years in related field.
Intermediate knowledge of project management science, methodologies and standards.
Intermediate knowledge of and ability to integrate project management knowledge areas, including project scope, quality, time, cost, communication, procurement, human resources and risk management.
Intermediate knowledge of and skill in using software applications such as MS Project, PowerPoint, Word, Excel spreadsheets and graphing, Access, Visio, Maximo and Power Plant.
Intermediate knowledge of Project Profile system and PGE email system.
Intermediate knowledge of business process reengineering and continuous improvement methods and concepts.
Intermediate knowledge of systems thinking concepts and principles.
Intermediate knowledge of group problem-solving methods and techniques, including problem analysis, nominal group and brainstorming techniques and consensus building.
Intermediate listening skills, including the ability to draw information out and to see things from another’s perspective.
Intermediate skills in writing technical and business requirements.
Advanced communication skills, both written and oral, including negotiation, persuasion and presentation skills.
Working consulting skills
Intermediate decision-making skills
Intermediate enterprise/business awareness skills
Intermediate negotiation skills
Intermediate organization and prioritization skills
Intermediate presentation/facilitation skills
Intermediate team-building skills
Intermediate written and oral communication skills.
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve when under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization
Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
Ability to work shift schedule
Ability to work on-call schedule
Does the job require a valid driver’s license? No
Driving/travel/commute Daily within service territory
Computer use (use computer regularly for entire work shift)
Lifting/pushing/pulling Up to 10 lb
Carrying Up to 10 lb

Nice To Haves

PE and/or PMP certification preferred.

Responsibilities

Responsible for leading a single moderate-sized project or for multiple minor projects, including business systems or process improvement, department reorganizations and strategy implementation, training, feasibility studies and pilots.
Consults with operations managers to ensure strategic alignment, cost effectiveness and mitigation of negative operational and/or customer service impacts of business initiatives and projects.
Works with project sponsor to develop objectives and scope; assists in or develops business case/justification.
Develops project plan(s) including work breakdown structure, schedule and cost baselines, dependencies and project roles and resource requirements.
Identifies project risks and mitigation strategies.
Partners and strategizes with Supply Chain, Legal, IT, Fleet and project sponsor on vendor contract negotiations.
Leads a project team or one major team in completing a project.
Provides staff leadership to team members; facilitates team meetings; cultivates and reinforces group values, norms and behaviors.
Provides guidance and motivation to team on performance and productivity issues.
Ensures compliance with established project management methodologies and standards; takes corrective action as needed.
Establishes and maintains formal controls to manage and monitor project budget, scope, quality, schedule and risks to ensure projects are completed on time, within budget and effectively.
Negotiates necessary project changes with project sponsor.
Maintains, adjusts and updates project plans as needed.
Develops communication plans and strategies; provides timely, accurate communication of project plans and status to stakeholders.
Leads and/or facilitates business process improvement activities.
Assists managers and subject matter experts to identify, understand and improve or revise processes, practices and policies.
Assists managers in establishing process controls in order to measure baseline and post-improvement performance to monitor success of improvement initiatives.
Follows program governance to ensure all project documents are catalogued and archived in a secure and efficient manner.
Documents and files all “lessons learned” along with all project artifacts.
Partners with program managers and project managers to improve overall organizational competencies in project and program management.
Collaborates with program/project manager peer group to continually improve.
Occasionally partners and participates with customers and/or other utilities to strengthen and create opportunities to share best practices.
Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.