Technical Program Manager

Modernizing MedicineBoca Raton, FL
Hybrid

About The Position

ModMed is seeking a dynamic and experienced Technical Program Manager / Release Train Engineer (RTE) to lead our Agile Release Train (ART). This pivotal role is responsible for orchestrating our quarterly PI Planning process, facilitating all ART ceremonies, and driving cross-functional alignment between engineering, product, and business stakeholders. The ideal candidate will be a master of value stream management, adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles. Beyond day-to-day program execution, you will partner with senior leadership to shape technical roadmaps, champion continuous improvement, and mentor teams in SAFe best practices. This position uniquely requires practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability. This role is pivotal in orchestrating PI Planning, streamlining dependencies, and ensuring alignment across engineering, product, and business stakeholders.

Requirements

  • Practical, hands-on experience using generative AI tools to automate reports, derive data-driven insights, and enhance program predictability.
  • Master of value stream management.
  • Adept at streamlining dependencies, managing risks, and optimizing the flow of work for both traditional SDLC and iterative AI/ML development lifecycles.
  • Deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle.
  • Experience in facilitating PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos.
  • Experience leading, coaching, and mentoring scrum teams.
  • Experience driving cross-team alignment with Product Management, Engineering, and Architecture.
  • Experience translating Team PI Objectives into Program PI Objectives.
  • Experience implementing and maintaining metrics, dashboards, and information radiators.
  • Experience facilitating collaboration and communication across distributed, matrixed teams.
  • Experience partnering with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
  • Experience championing Agile and SAFe practices and driving continuous improvement.
  • Experience guiding the adoption of DevOps, Release on Demand, and Lean UX.
  • Experience acting as a thought leader and mentor.
  • Practical AI Skills: AI-Powered Communication, Data-Driven Insights, Task Automation.

Responsibilities

  • Own and facilitate all ART ceremonies, including PI Planning, ART Syncs, Inspect & Adapt workshops, and System Demos.
  • Lead, coach, and mentor scrum teams, empowering them to deliver on PI objectives with measurable business impact.
  • Drive cross-team alignment with Product Management, Engineering and Architecture to ensure execution remains tightly coupled with strategy.
  • Translate Team PI Objectives into Program PI Objectives and ensure high-visibility communication across the organization.
  • Optimize the flow of value across the ART, proactively identifying and managing risks, dependencies, and impediments to keep delivery on track.
  • Apply a deep understanding of both the traditional SDLC and the iterative AI/ML development lifecycle to manage technical complexities and guide data science, engineering, and MLOps teams.
  • Implement and maintain metrics, dashboards, and information radiators to measure ART health, predictability, and throughput.
  • Facilitate seamless collaboration and communication across distributed, matrixed teams, acting as the primary translator between technical and non-technical stakeholders.
  • Partner with senior leadership to shape technical roadmaps, inform capacity planning, and assist with resource allocation.
  • Champion Agile and SAFe practices and drive continuous improvement, guiding the adoption of DevOps, Release on Demand, and Lean UX across the value stream.
  • Act as a thought leader and mentor, helping to evolve the Program Management and Agile practices within the organization.
  • Using GenAI tools to draft status reports, create first drafts of project plans, summarize long documents, and prepare stakeholder presentations.
  • Using AI to analyze project data, predict potential risks, or identify bottlenecks in your team's workflow.
  • Automating your own repetitive tasks so you can focus on high-value strategic work.

Benefits

  • Comprehensive medical, dental, and vision benefits
  • Company Health Savings Account contribution
  • 401(k) with matching contribution
  • Generous Paid Time Off
  • Paid Parental Leave programs
  • Company paid Life and Disability benefits
  • Flexible Spending Account
  • Employee Assistance Programs
  • Company-sponsored Business Resource & Special Interest Groups
  • Professional development opportunities
  • Tuition reimbursement programs
  • Unlimited access to LinkedIn Learning
  • Global presence and in-person collaboration opportunities
  • Dog-friendly HQ (US)
  • Hybrid office-based roles and remote availability for some roles
  • Weekly catered breakfast and lunch
  • Treadmill workstations
  • Zen and wellness rooms
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