Technical Program Manager, Voice

Roku • Austin, TX

17h • Hybrid

About The Position

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
Roku’s Voice Team aims to develop the best voice system for TV. We enable users to perform tasks hands-free using voice, such as searching for movies or turning on their TV and launching content. Multiple languages are supported, and our technology also enables Roku’s IOT devices to be controlled by voice.
The Senior Technical Program Manager (TPM) for Roku Voice will own the planning and execution of complex, cross‑functional programs that deliver high‑quality voice features and infrastructure at scale. You will be the central coordination point across Voice Engineering, UX, PM, Analytics, QA, and external partners, ensuring that priorities are clear, roadmaps are realistic, and launches are smooth.

Requirements

• 5+ years of technical program management, engineering management, or equivalent experience delivering complex software or ML‑driven products
• Demonstrated experience leading cross‑functional programs that span multiple engineering disciplines (e.g., backend services, ML, data, or platform teams)
• Strong familiarity with at least one of: machine learning, speech/ASR, NLU/NLP, or large‑scale data/experimentation. You do not need to be an ML engineer, but you must be comfortable engaging deeply with technical details
• Proven track record of driving programs from inception to launch, including requirements definition, roadmap planning, risk management, and post‑launch iteration
• Excellent communication and stakeholder management skills; able to drive clarity and decisions among senior leaders and distributed teams
• Hands‑on experience with modern program management and collaboration tooling, including the use of GenAI
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience

Nice To Haves

• Experience in consumer devices, streaming, voice assistants, or other user‑facing ML products
• Experience working with geographically distributed teams and external technology partners

Responsibilities

• Lead end‑to‑end planning and execution of major Roku Voice programs (e.g., new voice capabilities, regional expansions, infrastructure upgrades), from concept through launch and post‑launch iteration
• Own program structure: requirements, milestones, dependencies, risk management, communication plans, and status reporting across engineering, analytics, QA, and partner teams
• Drive alignment on priorities and scope across teams; ensure that upstream and downstream dependencies are understood and managed
• Coordinate with external voice technology partners and internal platform teams, ensuring integration plans, SLAs, and release timelines are well defined and met
• Track progress of builds, engineering changes, and issue closures with urgency and attention to detail
• Establish and continuously improve program management processes and tooling for the Voice org
• Communicate clearly and crisply at all levels of the organization, from engineers to VP+ stakeholders, including regular status, risks, and trade‑offs
• Anticipate and surface risks early; drive mitigation plans and make data‑informed recommendations on resourcing, sequencing, and scope

Benefits

• Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families.
• Our comprehensive benefits include global access to mental health and financial wellness support and resources.
• Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
• Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.
• It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level