Technical Program Manager-Reverse Mortgage Servicing
About The Position
We are seeking an experienced Technical Program Manager to lead the delivery and operational success of a Home Equity Conversion Mortgage (HECM) Business Service Provider (BSP) program supporting the federal government. This role is ideal for a strategic leader who thrives in complex, mission-critical environments and has a strong background in federal program delivery, mortgage program compliance, and technology-enabled business services. As the Program Manager, you will oversee the planning, execution, and performance of a large-scale government program that supports FHA HECM operations. You will collaborate with cross-functional technical and business teams, ensure contractual requirements are met, and drive high-quality service delivery that supports federal housing initiatives. This position requires a leader who can balance program strategy and operational oversight while ensuring delivery is on schedule, within scope, and within budget.
Requirements
- Minimum of 5 years of project management experience, including at least 4 years of professional experience in: Information Technology Information Management Business Management Or a related field
- Project Management Professional (PMP) and/or Program Management Professional (PgMP) certification in good standing with the Project Management Institute (PMI).
- Demonstrated experience leading multifunctional teams supporting complex programs or contracts.
- Proven success managing large-scale government projects and delivering results within defined timelines and budgets.
- Strong leadership experience guiding and directing subordinate staff, assigning tasks, and overseeing project completion.
- Knowledge of FHA Home Equity Conversion Mortgage (HECM) regulations.
- Experience providing business services to the federal government, including technology-enabled services such as Software as a Service (SaaS) or Information as a Service (IaaS).
Responsibilities
- Lead the overall program management and execution of a federal HECM BSP contract, ensuring alignment with contract requirements, regulatory standards, and performance metrics.
- Manage large-scale government projects and initiatives, coordinating across technical, operational, and business teams.
- Provide strategic leadership and direction to multidisciplinary teams including technical, operational, and professional staff.
- Oversee project planning, resource allocation, risk management, and delivery milestones to ensure successful program outcomes.
- Ensure compliance with FHA HECM regulations and applicable federal program requirements.
- Monitor program performance and ensure contract deliverables are completed on schedule and within budget.
- Assign tasks and priorities to team members while ensuring project and subproject completion.
- Support the delivery of technology-enabled business services, including Software-as-a-Service (SaaS) or Information-as-a-Service (IaaS) solutions to federal clients.
- Identify risks and implement mitigation strategies to maintain operational continuity and program performance.
Benefits
- Comprehensive medical coverage with prescription benefits
- Dental plan to keep you smiling
- Flexible spending accounts for smarter saving
- Company-paid short- and long-term disability insurance
- Free basic life insurance—because we’ve got your back
- A solid retirement plan to help you plan ahead
- Paid time off starting on Day 1
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
