Technical Program Manager, One MHS Software, Controls, and Science, OMHS Software, Controls, and Science

Amazon • Austin, TX

4d • $148,700 - $201,200 • Onsite

About The Position

This role is for a Technical Program Manager (TPM) who will own the delivery of programs where the strategic goal is clear but the technical path forward is not. The TPM will be responsible for turning ambiguity into milestones, dependencies into action plans, and cross-team confusion into coordinated delivery. The role involves deploying new automation technology to fulfillment sites quarterly, requiring coordination across software teams, controls engineers, hardware commissioning, field operations, and vendor coordination. In the operating model, TPMs are assigned to programs with cross-team dependencies, not individual products. Product managers own the 'what' and 'why,' and engineering leaders run their own sprints. The TPM steps in when delivery requires coordination across team boundaries and manages multiple programs simultaneously scoped to quarterly milestones. The TPM will work independently, partnering with product managers and engineering leads to scope work, establish milestones, and drive delivery. The programs managed will directly affect the timely launch of Amazon's fulfillment buildings with functioning automation, and the coordination frameworks established will become the foundation for scaling deployments. The work will be visible in operational buildings shipping packages reliably.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Own planning, execution, and delivery of programs spanning multiple engineering teams and deployment organizations
• Partner with product managers and engineering managers to scope work, set priorities, and establish quarterly milestones
• Manage cross-team dependencies, ensuring changes in one system do not break upstream or downstream systems
• Coordinate deployment activities including testing, rollout, and operational readiness for live fulfillment sites
• Establish program requirements, success metrics, and delivery timelines for programs with unclear technical solutions
• Manage overall schedule, proactively mitigate risks, and keep scope under control
• Drive crisp and timely decisions, clear blockers, and escalate appropriately when programs are at risk
• Plan for the unexpected and ensure system maintainability is not compromised by delivery pressure
• Own program communications so stakeholders always have the right information at the right time
• Produce clear documentation: program requirements, risk logs, milestone tracking, and stakeholder updates
• Facilitate discussions that balance business urgency with technical rigor
• Present program status and trade-off decisions to senior leadership
• Identify opportunities to improve how cross-team programs are planned and executed
• Incorporate system quality and operational excellence improvements into program plans
• Run retrospectives and post-mortems that capture real learnings and drive change
• Mentor peers and contribute to hiring across the team

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed