Technical Program Manager (Localization Operations)

TransPerfect • Philadelphia, PA

5d • Remote

About The Position

We are seeking an experienced Technical Program Manager (TPM) to provide operational coverage across multiple localization channels. This role requires a balance of technical operations and stakeholder leadership. In this role, you will diagnose and resolve systemic workflow issues, while driving cross-functional alignment across technical and global program teams.

Requirements

• 5+ years of experience as a Technical Program Manager specializing in global localization programs.
• Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines.
• Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks.
• Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders.
• Must be based in the continental United States (flexible across any US time zone).

Nice To Haves

• Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations.
• Strong background in process automation and metric-driven operational management.

Responsibilities

• Monitor and maintain end-to-end localization pipelines across multiple channels.
• Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently.
• Manage relationships across cross-functional product, content, and engineering teams.
• Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise.
• Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality.
• Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed