Technical Program Manager, Legal

Meta•Menlo Park, CA

1d•$132,000 - $189,000

About The Position

The Legal Technology and Innovation team in Meta's Legal department is looking for an experienced Technical Program Manager to own and drive business process and legal technology related projects. The candidate should be comfortable prioritizing and aligning executive requests across competing timelines and deliverables. This person will be responsible for engaging a multitude of stakeholders in and outside of Meta's legal department to formulate and drive the execution of technical solutions to an array of emerging problems. They will collaborate with legal subject matter experts, engineering teams, third party vendors, and cross-functional partners to provide tools and services that will increase efficiency and improve the productivity of users in our Legal department and the business teams they work with. In this role, you will own the delivery and maintenance of solutions you launch and drive continuous process improvements.

Requirements

B.S. in Computer Science
8+ years of experience in technical program management, technology-focused projects, and/or product development
Experience with software and/or hardware infrastructures
Experience breaking down process and identifying pain points in order to deliver operational and technical improvements
Experience communicating with technical and non-technical audience at different levels across multiple business units
Experience working in technical, metrics driven environments
Experience in SQL and reporting tools
Experience multi-tasking and influencing stakeholders in technical program management

Nice To Haves

Bachelor's degree in Computer Science or equivalent
Experience in identifying and leading engagements with internal legal stakeholders as well as external cross-functional work stream leads, stakeholders and engineering partners
Experience with software development lifecycle, technical execution, implementing new tools and change management for large company-wide programs
Legal technology experience
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience working in a technology-focused environment with evolving priorities
Experience with software engineering and/or compliance technology projects
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Responsibilities

Work with legal stakeholders to review manual operations with an eye towards optimization and automation
Partner with a team of program managers and cross-functional partners to help consolidate the coordination, tracking and communication of project requirements, priority, milestones and status to key stakeholders
Build internal customer and stakeholders' relationships to manage expectations and agree on clear goals, objectives, and timelines
Review new legal requirements and assess potential integration needs for new builds or third-party software
Build and track project features, milestones and dependencies
Identify risks and act on them to ensure the team and project are not derailed
Manage competing priorities and simultaneous projects in a fast-paced environment
Conduct ongoing communication of team programs and reduce surprises by proactively managing risks
Build subject matter expertise, stay up to date on technology, and identify key partnerships to help define team road maps
Switch from program level to task level issues in driving projects to completion
Work with peers of all levels from front line analysts to high level executives
Be curious, creative, attentive to detail, committed to customer service, communicate, and able to forge positive and collaborative working relationships across multiple business units