Technical Program Manager II, Product Testing, Pixel

Google•Chicago, IL

21h

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers. The Product Quality Assurance Lead, acting as a Technical Program Manager (TPM) for Test, will define, prioritize, and drive optimized testing for Google products to ensure a exceptional customer experience. Your responsibilities include guaranteeing test coverage, identifying gaps, analyzing escaped defects to prevent regressions, and driving critical issue resolution before key milestones. This role demands a highly individual in wireless communications, significant experience in Test TPM, and strong stakeholder engagement skills. The Product Test team ensures exceptional customer experiences for Google's new (NPI) and In-market Phones, Hearables, and Wearables. Using specialized testing methodologies, we translate critical user feedback into actionable hardware (HW) and software (SW) improvements. We define Customer Use Journeys (CUJs) from customer insights, execute targeted tests, and provide engineering teams with the data needed to resolve issues efficiently within tight product development cycles. Through collaboration with cross-functional (x-fn) partners, we drive these crucial fixes to completion. The Google Pixel team focuses on designing and delivering the world's most helpful mobile experience. The team works on shaping the future of Pixel devices and services through some of the most advanced designs, techniques, products, and experiences in consumer electronics. This includes bringing together the best of Google’s artificial intelligence, software, and hardware to build global smartphones and create transformative experiences for users across the world. The US base salary range for this full-time position is $138,000-$198,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google [https://careers.google.com/benefits/].

Requirements

Bachelor's degree in a technical field, or equivalent practical experience.
2 years of experience in program management.
Experience with end-to-end development of consumer hardware devices while developing and running test plans.
Experience in specialized testing of consumer hardware/software (e.g., production testing, system integration testing, etc.).

Nice To Haves

2 years of experience managing cross-functional or cross-team projects.
Experience driving product verification and validation testing across multiple product lines within consumer electronics.
Proficiency in scripting and automating various test plans.

Responsibilities

Build, operate, and manage the Product Quality assurance (QA) team, monitoring performance against key product Key Performance Indicators (KPIs).
Develop comprehensive, user-centric test strategies, methodologies, and plans in collaboration with HW/SW partners and testing teams. Review product/feature KPIs to inform strategy.
Prioritize and drive test execution, ensuring robust coverage focused on critical user scenarios and pain points.
Oversee the management and analysis of test results across cross-functional teams. Drive the identification and resolution of critical issues before key milestones.
Conduct escaped defect analysis to optimize test plans and prevent regressions in future products. Build and maintain strong carrier partnerships, including providing technical support during user trials.