Product Manager II, Technical

FIS Global•Milwaukee, WI

10d

About The Position

About FIS: We are FIS. Our technology powers the world’s economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you’re ready to learn, grow, and make an impact with a career in fintech, we’d like to know: Are you FIS?

Requirements

Knowledge of basic financial analysis principles and ratios.
Proficiency in industry-standard process methodologies.
Knowledge of FIS’ products and services
Knowledge of financial services industry
Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
Proficiency in solutions design and requirements definition disciplines leveraging model driven design based tools and techniques including conceptual solution component models, business process models, use cases, etc.
Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Willingly shares relevant technical and/or industry knowledge and expertise to other resources
Excellent analytical, decision-making, problem-solving, team, and time management skills
Ability to persuade and influence others on the best approach to take
Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
Is resourceful and proactive in gathering information and sharing ideas

Nice To Haves

Knowledge of government benefit distribution projects - such as EBT, WIC, or Childcare

Responsibilities

Performs analysis of the business goals, objectives and needs of the general business environment for appropriate FIS segment, division, group or line of business.
Performs research and analysis to support business operations and presents findings to manager or project leader.
Delivering working product increments to our clients, on time, on budget and according to the best quality standards.
Working with product management, stakeholders, peers and teams to define and prioritize the product backlog for your team.
Engaging in scrum rituals and ceremonies.
Driving improvements in solution design, analysis and testing activities.
Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.
Utilizes systems and data to resolve business issues in the most effective and productive manner.
Identifies and implements best practices and suggests how to improve current practices.
Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/return on investment.
Develops recommendations to solve problems and issues related to business operations.
Analyzes and documents business processes and metrics and identifies improvement opportunities.
May train internal employees on changes to business practices, processes or procedures.
May perform special projects upon request and on occasion.
May provide coaching and/or guidance to less experienced Business Analysts.
Other related duties assigned as needed.
Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.
Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time and form of desired results.
Includes analysis of business and user needs, documentation of requirements and translation into proper system requirement specifications.
Influences business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.
Identifies and documents business strategies, objectives and drivers.
Analyzes and documents business processes and metrics, and identifies improvement opportunities.
Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.
Re-engineers processes to deliver greater effectiveness and efficiency.
Identifies/documents how applications and systems interact to support business processes.
Assesses, applies and projects the impact of system changes on users and internal and external clients or stakeholders.
Uses knowledge of systems and industry requirements to develop or modify complex information systems.
Review test plans and test cases to ensure changes which are made to the application meet client needs and that application integrity is maintained.
Conducts a variety of tests such as system, integration, readiness and acceptance tests. Ensures changes made by programmers are correct.
Conducts tests using client data to be certain client needs will be met.
Verifies through testing that changes made by programmers to one part of the application do not impact other parts.
Review and verify testing results.
Considers business implications of the application of technology to the current business environment.
Other related duties assigned as needed.