Technical Program Manager, Fleet Remediation Engineering

Amazon • Columbus, OH

1d • $127,100 - $172,000 • Onsite

About The Position

AWS Infrastructure Services is responsible for the design, planning, delivery, and operation of all AWS global infrastructure, ensuring customers have continuous access to innovation. The Fleet Remediation Engineering team specializes in retrofit efforts across various engineering disciplines and data center infrastructure designs. This role focuses on aligning stakeholders, prioritizing engineering design quality, implementation, and delivery of complex infrastructure retrofit efforts within the existing AWS data center community. The team continuously maps priorities defined via AWS’ Capital Improvement Prioritization Program (CIPP) to invest in projects with the largest business impact. They are passionate about implementing the latest innovations into the existing fleet to provide maximum customer benefit, driven by challenge, innovation, and design.

We are seeking an experienced Technical Program Manager (TPM) to support our data center retrofit programs that modernize and improve our extensive data center fleet. The TPM will lead cross-functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, implementation, testing, and deployment. The TPM will develop the strategy for retrofitting the existing data center fleet with the latest generation of mechanical & electrical products to meet the latest design standards. Additionally, the TPM will lead initiatives associated with the global Fleet Remediation Engineering portfolio, developing or enhancing systems, tools, & mechanisms to streamline project delivery. At Amazon, TPMs are expected to interact with internal and external customers, partners, and suppliers to understand joint business goals and priorities, and to execute rapidly, delivering high-quality functionality. The TPM will apply their expertise to develop the path and strategy for incorporating the latest mechanical & electrical engineering solutions to the existing data center fleet, lead cross-functional and technical teams through the project lifecycle, evaluate requirements and actions for mechanical & electrical programs, and prioritize programs within the portfolio based on technical risks and gain alignment on that prioritization.

Requirements

• 3+ years of technical product or program management experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience with MS Project, MS Office, and MS Sharepoint
• A Bachelor's Degree or additional technical experience is required.
• Candidate must be comfortable managing conceptual development efforts, remote project delivery teams, and possess the ability to facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues, and remove barriers to project or initiative success.
• Being able to evaluate project or initiative feasibility, create cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project or initiative delivery is a must.

Nice To Haves

• Experience in managing data center infrastructure deployments, R&D projects, and understanding of SQL data bases is a plus.
• Candidates possessing a background in architecture/design, electrical engineering, data center infrastructure/operations, and/or construction, who have transitioned to a program management discipline will have a distinct advantage.
• 5+ years of working directly with engineering teams experience
• Experience with roadmap strategy and definition
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules

Responsibilities

• Develop the path and strategy for incorporation of the latest mechanical & electrical engineering solutions to existing data center fleet.
• Lead cross functional and technical teams to drive projects from concept to requirements definition, feasibility assessments, designs, implementation, testing, and deployment.
• Evaluate the requirements and actions that enable delivery of the mechanical & electrical programs in our fleet of existing data centers.
• Prioritize programs within the portfolio based on technical risks and gain alignment on that prioritization.
• Interact with internal and external customers, partners and suppliers to understand our joint business goals and priorities, and to execute rapidly, delivering high-quality functionality.
• Manage conceptual development efforts, remote project delivery teams, and facilitate technical whiteboard sessions to troubleshoot project or initiative implementation issues, and remove barriers to project or initiative success.
• Evaluate project or initiative feasibility, create cross-functional matrix-based teams, establish trust with a variety of stakeholders across multiple time zones, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project or initiative delivery.
• Be fully competent in a variety of project management tools, methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.
• Interact with different teams responsible for engineering, development, finance, integration, and operation of these complex capital improvement programs and affiliated systems.
• Prioritize activities to support and understand the projects’ status, solve problems and blockers, and focus on the actions that are most impactful for program success.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level