Technical Program Manager - Engineering

Toyota North America•Plano, TX

1d•Onsite

About The Position

At TFS, we're building next-generation products that redefine mobility for millions of customers worldwide. We're looking for a Technical Program Manager (TPM) with strong technical depth and a bias for delivery to drive complex engineering programs across our full-stack and backend teams. This role follows the AWS-style TPM model: you're not a project tracker or a meeting scheduler. You're a technically fluent program leader who understands the systems your teams are building, can break down ambiguous problems into executable plans, manage cross-team dependencies, and drive delivery end-to-end — from concept through production. You'll partner directly with Engineering Managers, Sr Lead Engineers, Product, and platform teams to keep programs on track, surface risks early, and ensure we're shipping the right things at the right time with the right quality. Think of this as the connective tissue between strategy and execution. You own the "how" and "when" so engineering teams can focus on the "what." This position is based in Plano, TX. The selected candidate will be expected to reside within a commutable distance of this location.

Requirements

Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
8+ years of experience in technical program management, software engineering, or a hybrid of both, with at least 3+ years in a TPM or technical delivery leadership role
Strong technical fluency — you can read architecture diagrams, understand API contracts, follow distributed system traces, and have informed conversations about system design tradeoffs
Working knowledge of serverless architectures on AWS, including: Lambda, API Gateway, DynamoDB, Step Functions, EventBridge, SQS/SNS, and S3
Familiarity with CI/CD pipelines, deployment strategies (blue/green, canary), and release management for distributed systems
Experience managing programs that span multiple engineering teams with complex technical dependencies — you know how to map dependencies, sequence work, and keep parallel workstreams moving
Proven ability to operate in ambiguity: you can take a vague business objective, work with engineering and product to define scope, and turn it into a delivery plan
Strong understanding of agile and iterative delivery practices — you know when to apply structure and when to get out of the way
Experience with observability and operational readiness — you ensure teams aren't just shipping features, but shipping features that are production-ready
Excellent written and verbal communication — you can write a crisp program status update, run a room of engineers through a dependency review, and present tradeoffs to a VP
Experience with program management tooling: Jira, Confluence, or similar — you use tools to create clarity, not bureaucracy
Data-driven mindset — you track delivery metrics, identify patterns, and use data to drive decisions and improvements

Nice To Haves

Master's degree in Computer Science, Engineering, or related field
Experience in the financial services, banking, or insurance industry
Hands-on software engineering background — you've written production code and understand the realities of building and maintaining systems
Experience with Infrastructure as Code (AWS CDK, CloudFormation, Terraform) and understanding of infrastructure delivery pipelines
Familiarity with multi-account AWS architectures, governance patterns, and cloud cost management
Experience driving platform migrations, system decompositions, or large-scale re-architecture programs
Experience with GenAI integration programs (e.g., Bedrock, SageMaker, LLM orchestration) understanding the unique delivery challenges of ML/AI workloads
Familiarity with data streaming patterns (Kinesis, MSK/Kafka) and event-driven architecture delivery
AWS certifications (Solutions Architect, Cloud Practitioner, or similar)
Experience running operational reviews, incident retrospectives, or COE (Correction of Error) processes
Experience defining and rolling out engineering-wide processes, mechanisms, or delivery frameworks

Responsibilities

Own and drive the end-to-end delivery of complex, cross-team engineering programs — from scoping and planning through execution, launch, and retrospective
Break down large, ambiguous initiatives into well-defined milestones, workstreams, and deliverables with clear ownership and timelines
Manage cross-team dependencies across backend, full-stack, front-end, platform, infrastructure, and security teams — identifying risks and resolving blockers before they become problems
Partner closely with Engineering Managers and Sr Lead Engineers to align on technical approach, sequencing, and resource allocation
Facilitate technical design reviews, sprint planning, and program-level syncs — ensuring alignment without creating unnecessary process overhead
Define and maintain program roadmaps, status reporting, and delivery metrics that give leadership clear visibility into progress, risks, and tradeoffs
Drive release planning and deployment coordination for complex, multi-service rollouts on AWS — understanding the blast radius and rollback strategies for serverless and distributed systems
Champion operational readiness: ensure launches include observability, runbooks, load testing, and incident response plans
Identify systemic delivery bottlenecks — process gaps, tooling friction, unclear ownership — and drive improvements that make teams faster
Communicate program status, technical risks, and tradeoffs clearly to stakeholders at all levels, from engineers to senior leadership
Support agile practices across teams — not as a ceremonial scrum master, but as someone who ensures the right rituals exist to keep delivery predictable and teams aligned
Contribute to the evolution of TFS engineering processes, tooling, and delivery culture

Benefits

A work environment built on teamwork, flexibility, and respect
Professional growth and development programs to help advance your career, as well as tuition reimbursement
Team Member Vehicle Purchase Discount
Toyota Team Member Lease Vehicle Program (if applicable)
Comprehensive health care and wellness plans for your entire family
Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota, regardless of whether you contribute
Paid holidays and paid time off
Referral services related to prenatal services, adoption, childcare, schools, and more
Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
Relocation Assistance (if applicable)