Technical Program Manager, Digital Platforms & AI

Project Management Institute

3d•$131,500 - $165,000

About The Position

You will own end-to-end delivery across PMI’s Sitecore experience platform program and its marketing AI enablement portfolio. Converting platform strategy and business priorities into sequenced, accountable execution: defining scope, mapping dependencies, managing decision gates, and moving concurrent workstreams reliably from requirements through production. Working with MarTech product owners, platform activation owners, engineering and architecture teams, data and analytics teams, and external delivery partners, this individual contributor translates product direction into clear requirements, integrated release plans, and production capability that marketing teams can operate with confidence. The role carries accountability for governance, financial oversight, and reporting across the portfolio.

Requirements

Bachelor’s degree or equivalent experience required.
10+ years of experience in technical program management, delivery leadership, or complex cross-functional transformation programs in enterprise environments.
Demonstrated accountability for delivery outcomes, business impact, and stakeholder alignment rather than project administration or status reporting.
Experience partnering directly with software engineering, architecture, platform, and data teams.
Proven experience delivering enterprise CMS, digital experience, or customer engagement platforms, preferably Sitecore.
Experience delivering AI, automation, analytics, or machine learning capabilities into production with measurable business outcomes.
Practical experience with generative AI and LLM-based solutions, AI workflows, prompt design, and integration approaches.
Experience with customer data, activation, or marketing technology ecosystems supporting acquisition, engagement, retention, or lifecycle activation, with fluency in the business and platform metrics affected.
Executive communication and stakeholder alignment
Strategic thinking and decision-making under ambiguity
Vendor and partner management
Influencing without authority and cross-functional leadership

Nice To Haves

Strong preference for experience leading migration, modernization, or re-platform initiatives.
PMP, PgMP, Agile/Scrum, SAFe, or equivalent certification preferred.
Experience Platforms: Sitecore, headless and composable architecture, DAM and content operations.
Marketing Platforms: Magento, Adobe Experience Platform, Adobe Journey Optimizer.
CRM: Adobe, Microsoft Dynamics 365
Analytics: Adobe Analytics, Looker, Journey Analytics tools
Data: Snowflake
Cloud: Microsoft Azure
Work Management: Jira, ADO, Confluence, monday.com

Responsibilities

Own end-to-end delivery across PMI’s Sitecore experience platform program and its marketing AI enablement portfolio.
Convert platform strategy and business priorities into sequenced, accountable execution.
Define scope, map dependencies, and manage decision gates.
Move concurrent workstreams reliably from requirements through production.
Translate product direction into clear requirements, integrated release plans, and production capability.
Carry accountability for governance, financial oversight, and reporting across the portfolio.
Establish and operationalize new capabilities, processes, or platforms in ambiguous environments.
Manage systems integrators and vendors to delivery outcomes and quality standards.