Technical Program Manager, AI & Platform Enablement

ACS•Chicago, IL

2d•Hybrid

About The Position

The Technical Program Manager, AI & Platform Enablement is responsible for coordinating and governing the delivery of AI and automation initiatives across the American College of Surgeons. This role ensures that interconnected initiatives progress in a coordinated, transparent, and risk-aware manner while preserving flexibility and momentum. This role focuses on enterprise-level coordination, dependency management, and executive visibility as well as ensures the day-to-day work gets done. The Technical Program Manager partners closely with product, platform, security, data, and vendor teams to support disciplined delivery and informed decision-making. This exempt position will report to the Senior Manager, IT Strategic Projects in the Division of Information Technology. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Requirements

Bachelor’s degree or higher from an accredited college or university is required.
Degrees in IT, Computer Science, Business Operations, Engineering, or related analytical discipline are preferred.
At least 5-7+ years of experience in program or portfolio management, managing multiple interconnected issues and enterprise-scale technology initiatives, is strongly preferred.
Experience using AI tools is required.
Ability to identify and mitigate delivery, security, and compliance risks.
Strong executive communication skills, including the ability to translate complex information into clear, decision-ready insights.
Ability to drive stakeholder alignment across teams without direct authority.

Responsibilities

Coordinate delivery across AI, platform, data, security, and vendor teams.
Manage dependencies, sequencing, and capacity across a portfolio of initiatives.
Support execution of the AI and platform roadmap in partnership with product leadership.
Identify, assess, and actively manage delivery, security, privacy, and compliance risks.
Ensure governance checkpoints are embedded without unnecessary process overhead.
Partner with Legal, Security, and Compliance teams to support responsible delivery.
Establish and manage a reporting framework for AI initiatives across the organization, ensuring consistent tracking of adoption, outcomes, and risks, and delivering actionable insights to the Executive Steering Committee.
Provide clear, outcome-focused reporting to IT and executive leadership.
Surface risks, trade-offs, and decision points in a timely manner.
Support portfolio planning, funding alignment, and long-range delivery planning.
Facilitate cross-functional communication and alignment.
Support continuous improvement of delivery and governance practices.
Perform other duties as assigned.