Technical Product & QA Specialist I

College of American Pathologists • Northfield, IL

11d • Onsite

About The Position

The Technical Product & QA Specialist I is responsible for planning, directing, and delivering technical program content and departmental projects to meet customers’ needs and support College objectives. This role involves working independently using comprehensive decision-making skills and diverse procedures on a daily basis, as well as providing technical and consultative services internally and externally.

Requirements

• Good decision making skills
• Accountability
• Team player
• Able to prioritize
• Able to work well under high-pressure situations to meet deadlines
• General understanding of business practices and management
• Resourceful and committed to excellent quality of product throughput
• Highly skilled with computer systems
• Baccalaureate degree required
• Candidates must reside within 75 miles of the Northfield headquarters and meet in-office requirements.

Nice To Haves

• Business degree a plus
• Experience in a clinical lab or commercial or regulatory health care environment desirable
• Microbiology experience preferred
• Management experience or course work preferred
• Related certifications: MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended.

Responsibilities

• Deliver and ensure accuracy of kit instructions, result forms, grading, evaluations, and summary reports.
• Identify and implement process improvements with an internal and/or customer facing focus.
• Provide leadership and training to current and new Surveys staff, as well as staff from other departments, by demonstrating comprehensive knowledge of Surveys and data analysis.
• Serve as primary authority for assigned Surveys working in partnership with Technical Specialists.
• Assist in support of large program-wide projects with the goal of streamlining operational/technical interfaces.
• Provide direction and consultative services internally on an ongoing basis.
• Serve as primary resource for Surveys Materials Management functions.
• Maintain technical expertise and knowledge by attending local Committee meetings and other continuing education events.
• Other duties as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level