Technical Product & QA Specialist I

College of American Pathologists•Northfield, IL

1d•$77,000 - $96,000•Onsite

About The Position

As the world's largest organization of board-certified pathologists and leading provider of laboratory accreditation and proficiency testing programs, the College of American Pathologists (CAP) serves patients, pathologists, and the public by fostering and advocating excellence in the practice of pathology and laboratory medicine worldwide. CAP provides its employees with an energetic and collaborative work environment and encourage opportunities to further develop their skills—offering reimbursement for educational programs and participation in events that enhance your skills. We offer a generous compensation and benefits package, 401K, and more. The Technical Product & QA Specialist I is responsible for planning, directing, and delivering technical program content and departmental projects to meet customers’ needs and support College objectives. This role involves working independently using comprehensive decision making skills and diverse procedures on a daily basis, and providing technical and consultative services internally and externally.

Requirements

Baccalaureate degree required.
Good decision making skills
Accountability
Team player
Able to prioritize
Able to work well under high-pressure situations to meet deadlines
General understanding of business practices and management
Resourceful and committed to excellent quality of product throughput
Highly skilled with computer systems

Nice To Haves

Business degree a plus.
Experience in a clinical lab or commercial or regulatory health care environment desirable.
Microbiology experience preferred
Management experience or course work preferred.
MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended.

Responsibilities

Deliver and ensure accuracy of kit instructions, result forms, grading, evaluations, and summary reports.
Identify and implement process improvements with an internal and/or customer facing focus.
Provide leadership and training to the current and new Surveys staff, as well as for staff from other departments, by demonstrating comprehensive knowledge of Surveys, data analysis.
Serve as primary authority for assigned Surveys working in partnership with Technical Specialists.
Assist in support of large program-wide project with the goal of streamlining operational/technical interfaces.
Provide direction and consultative services internally on an ongoing basis.
Serve as primary resource for Surveys Materials Management functions.
Maintain technical expertise and knowledge by attending local Committee meetings and other continuing education events.
Other duties as assigned by the manager.