Technical Product Owner

Labcorp•Durham, NC

1d•Hybrid

About The Position

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Technical Product Owner to join our team in Durham, NC. This role is designed for Product Owners, Business Analysts, and Scrum leaders who can bridge traditional software delivery practices with emerging AI-driven development lifecycles, data science workflows, and generative AI capabilities. The Technical Product Owner will guide development teams while contributing to enterprise standards for AI-enabled product delivery and AI-driven development lifecycle practices. The role partners closely with clinicians, medical experts, laboratorians, customers, developers, QA engineers, and data science teams to deliver enhanced clinical reporting capabilities, including patient-specific interpretations that support personalized healthcare and improved clinical decision-making. The position requires collaboration across complex business and technical environments to deliver scalable, repeatable solutions that support Labcorp's mission of helping people live longer and healthier lives.

Requirements

High school diploma with 9 or more years of experience as a Business Analyst supporting information technology product or project development teams; or Associate degree with 7 or more years of experience as a Business Analyst supporting information technology product or project development teams; or Bachelor's degree.
5 or more years of experience as a Business Analyst supporting information technology product or project development teams.
3 or more years of experience working within software development lifecycle (SDLC) frameworks, including Agile methodologies such as Scrum, Kanban, or similar frameworks.
3 or more years of experience managing delivery activities utilizing Jira, Azure DevOps (TFS), or equivalent tools.
Demonstrated experience facilitating meetings across multiple levels of an organization.
Understanding of facilitation techniques.
Ability to lead product discovery, experimentation, iterative learning, and delivery activities.
Ability to support both traditional SDLC and emerging AI-DLC delivery models.
Exemplifies and promotes Agile values and principles while adapting practices to new delivery models.
Ability to coordinate Agile ceremonies, manage delivery artifacts, and support evolving development practices.
Ability to guide teams through organizational and process changes.
Outstanding communication, facilitation, negotiation, and coaching skills.
Ability to collaborate effectively with clinicians, medical experts, laboratorians, customers, developers, QA engineers, management, and data scientists.
Ability to communicate effectively with both technical and non-technical stakeholders.
Passionate user and learner of enterprise software solutions used to manage, organize, and improve operational processes.
Interest in emerging technologies, AI-enabled development, and continuous process improvement.
Ability to apply innovative and creative thinking to complex business and technology challenges.

Nice To Haves

Master's degree with 3 or more years of experience as a Business Analyst supporting information technology product or project development teams.
1 or more years experience with AI-enabled development lifecycle (AI-DLC) concepts.
1 or more years experience adapting delivery tools and processes to support evolving delivery models, including AI-DLC.
1 or more years experience working in environments transitioning from traditional SDLC methodologies to emerging AI-enabled delivery models.

Responsibilities

Lead one or more cross-functional development teams operating within a hybrid SDLC / AI-DLC delivery model.
Facilitate meetings and decision-making throughout all phases of the product lifecycle, including discovery, experimentation, model iteration, and delivery.
Help guide the team's transition from a standard SDLC approach to AI-DLC practices, including iterative discovery and continuous learning cycles.
Coordinate release and solution management activities with Project Managers.
Communicate project progress, risks, and mitigation plans to team members and leadership.
Coordinate and oversee Agile ceremonies and artifacts, evolving them as needed to support AI-driven development workflows.
Engage in product design and analysis of technical and AI-driven requirements, including collaboration with engineering and data science teams.
Oversee product documentation and ensure artifacts are structured and maintained to support AI-enabled development and traceability.
Promote modern development practices, including Agile principles and emerging AI-DLC approaches.
Collaborate with management, business users, developers, quality assurance teams, and data scientists.
Conduct complex impact analysis across systems, data, and workflows.
Contribute innovative and creative approaches to applying AI to improve product delivery and business outcomes.