Technical Product Owner

Johnson & Johnson Innovative Medicine • Irvine, CA

5d • $102,000 - $177,100 • Onsite

About The Position

We are searching for the best talent for a Technology Product Owner within the Electrophysiology Business Unit to be located in Irvine, California. The Technology Product Owner is responsible for the end-to-end delivery of business and patient outcomes through ownership, evolution, and optimization of a global Salesforce CRM application. This role blends product strategy, engineering leadership, user-centric design, and strong business partnership to deliver capabilities that increase field team productivity, improve data quality, enhance customer experience, and drive adoption and utilization.

Requirements

• Bachelor’s degree in Business, Engineering, Computer Science, or a related field (or equivalent experience).
• 7+ years of experience in Technology, IT, or Product Management.
• 5+ Years of Experience working with CRM Solutions or Certifications in CRM Platforms
• Advanced Salesforce CRM expertise, including understanding of platform capabilities, configuration, and solution design.
• Technical skills in Salesforce, CRM, Agile, Scrum, and product lifecycle management.
• Strong soft skills: proactive mindset, ability to lead through ambiguity, excellent communication, stakeholder management, and structured problem-solving.

Nice To Haves

• Salesforce Platform
• Technology Product Management

Responsibilities

• Own the product vision and translate user needs, business priorities, and strategic objectives into a clear and actionable product roadmap.
• Identify opportunities that leverage technology—including AI, automation, and advanced analytics—to improve business performance and patient outcomes.
• Define value realization frameworks, including success metrics, KR/KPIs, and measurement plans tied to business and patient impact.
• Lead and partner with engineering teams to ensure high-quality, timely delivery of new capabilities and platform improvements.
• Oversee backlog management, user story quality, sequencing, and sprint execution.
• Remove blockers, guide decision-making, and maintain clarity and alignment across teams.
• Serve as a champion of the J&J MedTech Product Operating Model, driving user-centricity, iterative learning, transparency, and outcome-focused delivery.
• Lead adoption of Agile frameworks, ensuring effective ceremonies, continuous improvement, and alignment to team metrics.
• Partner closely with Commercial, Tech Service, and other business teams to understand workflows, pain points, and strategic priorities.
• Lead discovery, user research, business process analysis, and problem framing aligned to company strategy.
• Manage and set expectations on feasibility, sequencing, and platform constraints.
• Identify and champion opportunities to apply AI, GenAI, automation, and digital data-capture technologies to solve key business challenges.
• Provide conceptual solution designs and effort estimates in collaboration with engineering teams, grounded in deep Salesforce expertise.
• Strong understanding of standard product management practices, technology principles, and digital product delivery.
• Experience translating user needs and business goals into a compelling product vision and roadmap.
• Proven ability to manage backlogs, run Agile ceremonies, track team metrics, and orchestrate cross-functional releases.
• Experience designing systems that enhance customer engagement and field collaboration.
• Advanced, hands-on experience with Salesforce CRM, including configuration capabilities and platform limitations.
• Ability to create high-level conceptual solution designs and provide level-of-effort estimates.
• Strong expectation-setting with business partners based on technology feasibility and constraints.
• Create a culture that focuses on helping people, improving workflows, and delivering measurable impact.
• Ability to understand and visualize key business processes and articulate to engineering teams and business partners.
• Demonstrate commitment to diversity, equity, and inclusion, ensuring the attraction, development, and retention of diverse talent.
• Apply user-centric methods to build empathy and incorporate insights into product decisions including prototype development, user journey mapping, and business process flow.
• Lead with business agility, strong problem-solving abilities, and a test-and-learn mindset.
• Inspire, motivate, influence, and ability to teach and grow engineering, cross-functional teams, and business partners.
• Exhibit sound judgment and confidence in challenging assumptions and proposing innovative ideas.
• Highly organized, detail-oriented, and process-driven.
• Ability to empower teams while providing clarity, alignment, and strategic direction.

Benefits

• Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Senior