Technical Product Owner

Financeit•Toronto, ON

22d•Hybrid

About The Position

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Their platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. Financeit is a company where collaboration, inclusivity, fairness, and respect are core values. The role is for an experienced Technical Product Manager to drive the roadmap for the Financeit Loan Servicing platform, leading the definition, execution, and roll-out of features supporting Operations, Finance, Risk teams, and Lending partners. Loan Servicing is a highly technical function dealing with everything after a customer loan is funded, following the homeowner through their multi-year journey. The ideal candidate is comfortable working "under the hood" of the product, guiding engineers through complex, math-heavy requirements for immutable and audit-ready data. They are energized by automating manual processes and thrive in "edge case" scenarios. This individual is a detail-oriented, analytical team player with a positive attitude, experienced in leading product development teams through all stages of the product lifecycle, comfortable multi-tasking in a fast-paced, high-pressure environment, and accountable for results. This position will report directly to the Platform Product Manager — Servicing.

Requirements

Minimum of 3 years of experience in product management, business analysis, or software development management
Minimum of 2 years leading dev teams in an Agile environment through continuous delivery of product roadmaps
Direct experience building out complex web/SaaS platforms for the banking / lending / FinTech industry
Analytical and meticulous - can easily find the edge cases when developing business requirements
Exceptional written and in-person presentation skills
Ability to multi-task and meet deadlines under pressure
Ability to engage and challenge internal stakeholders asking them the right questions
Attention to detail and the tenacity to make sure quality standards are high
Ability to work with other disciplines to help make barriers disappear
Great work ethic and sense of ownership and accountability
Ability to think outside the box, suggesting creative solutions for complex problems

Nice To Haves

Direct experience integrating automation platforms and proven track record in process improvement a big plus

Responsibilities

Partner with the Platform Product Manager to gain a deep understanding of the external and internal customer needs, and facilitate technical discovery to help identify constraints and workarounds and to fill product gaps
Manage a healthy backlog and coordinate the activities of the development team, consisting of Developers, Quality Assurance, and UX designers in an agile product development cycle
Facilitate the process for the team to figure out “how” a feature/story will be developed, including leading grooming and planning meetings, facilitating daily stand-ups, breaking down stories/requirements into technical tasks and effort estimation, and ensuring stories meet the “definition of ready” before a sprint
Produce detailed business and functional requirements documentation including complex scenario mapping based on a combination of qualitative research with quantitative data
Liaise with internal stakeholders for optimum solutions to delivering value, including Risk, Operations, Collections, Finance, Legal, and Compliance to deliver product in a regulated industry
Maintain relevant metrics that help the team see how they are doing; measures the efficiency and predictability of the dev team
Monitor, track and provide outward communication for transparency on the team’s progress against their delivery goals for key product/feature releases, communicating status, blockers, and launch dates to key stakeholders
Documents details around each release, outlining product details and project rationale, complex financial flows, lender-specific logic, and internal system architecture changes

Benefits

An award-winning culture with a collaborative & inclusive team
Competitive pay and performance-based bonus
Annual Base Salary: $95,000 - $100,000
Annual Bonus: 20%
Committed to flexible work arrangements, offering hybrid workplace options
Comprehensive medical, dental and vision coverage + Lifestyle Account
RRSP Matching and Parental Leave Top UP Program
In office massage, meditation & workout sessions
Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives
Career learning and development programs