Technical Product Owner
About The Position
The Mechanical Licensing Collective (MLC) is a nonprofit organization designated by the U.S. Copyright Office to administer blanket mechanical licenses for digital music services in the United States. We sit at the intersection of music, finance, and technology—processing billions of music usage records, matching recordings to rights holders, and helping ensure songwriters, publishers, and copyright owners are paid accurately and transparently for the use of their music. Membership with the MLC is free for songwriters and music publishers, allowing creators to register their works and receive royalties they have earned. Behind the scenes, our teams leverage data, analytics, software engineering, and operational expertise to solve complex challenges within the modern music ecosystem and support the people who create the music we all enjoy. The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative; our people are adaptable. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.
Requirements
- Minimum three (3) years’ experience in a Technical Product Owner, Product Analyst, Systems Analyst, Product Operations, or similar role within a software engineering environment.
- Strong experience translating complex operational or technical requirements into well-defined user stories, acceptance criteria, process flows, and development tasks.
- Proven experience with Jira, including backlog management and story decomposition.
- Experience working closely with engineering teams on technical systems, APIs, workflows, and data-driven platforms.
- Proficient in SQL and comfortable working with technical systems, data models, and structured datasets.
- Experience creating workflows, diagrams, wireframes, dashboards, or other user-facing operational artifacts.
- Strong organizational, communication, and stakeholder management skills, with the ability to facilitate discussions between technical and non-technical audiences.
- Experience working in Agile environments and participating in sprint planning, refinement, and delivery coordination activities.
Nice To Haves
- Experience in music publishing, music rights, metadata systems, or the music industry in general is a plus.
Responsibilities
- Own and maintain a high-quality backlog for the Matching Tech Team, ensuring work is clearly defined, properly prioritized, and ready for development.
- Translate product discussions, operational needs, and technical concepts into user stories, acceptance criteria, process flows, diagrams, and development tasks.
- Break down complex initiatives into executable units of work, identifying dependencies, sequencing, and implementation considerations.
- Participate in sprint planning, backlog refinement, production issue triage, and other Agile delivery activities.
- Develop initial proposals for dashboards, workflows, operational tooling, and user-facing experiences for collaborative refinement with stakeholders and engineers.
- Work closely with operations users and stakeholders to gather feedback, validate workflows, and improve operational processes within the Matching Platform.
- Participate in production issue triage and support investigation efforts using SQL, system knowledge, and operational context.
- Help communicate delivery progress, technical concepts, and operational impacts to both technical and non-technical stakeholders.
- Work collaboratively within an Agile environment, participating actively in team ceremonies, planning activities, and cross-functional discussions.
- Foster clear communication and shared understanding between technical teams, operational users, and stakeholders.
- Contribute to the continuous improvement of product, operational, and delivery processes across the Technology organization.
- Promote structured, well-defined, and scalable approaches to workflow design, backlog management, and technical execution.
- Support a collaborative, data-driven, and continuous improvement culture within the Technology team.
- Embracing The MLC’s leadership values and applying The MLC’s Guiding Principles to your team’s work
- Being process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas
- Building a dynamic team; mentoring team members; developing future leaders
- Inspiring others with your enthusiasm and humility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
