Technical Product Owner III

GM Financial•Irving, TX

8d•Hybrid

About The Position

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry. Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact. This position will be posted until filled. Work Arrangement: Hybrid – 2 days onsite, 3 days remote per week. As a member of an Agile Scrum team, the Technical Product Owner is responsible for the success of the Technology Infrastructure by maximizing the output of the development team. The TPO directs and coordinates the technical development and serves as a collaborative liaison between architecture, cloud engineering and Product Delivery teams by prioritizing and evaluating work. This individual will maintain the product/team backlog, leading backlog prioritization of initiatives, aligning experiences across channels and touch points to ensure the best business results.

Requirements

Must understand high level Cloud Technologies
Thorough understanding of Vision/Roadmap creation, Portfolio/Program/Team Backlog creation, refinement and prioritization
Proficient understanding of XML/JSON based APIs, Service Virtualization, Test Data Management, and Data Driven Decision making
Working knowledge of the Agile/SAFe Lean enterprise concepts and best practices and how they are applied in the workplace
Experience working within a matrix organization, collaborating with business stakeholders, user experience teams, project managers, product managers, developers and others
Ability to effectively define Product roadmaps and identify requirements
Ability to manage multiple projects simultaneously
Proficient persuasive and negotiation skills
Proficient presentation skills
4-6 years experience as a Product Owner/Manager on an Agile Scrum team required
High School Diploma or equivalent required
Agile Certification (PSPO or CSP-PO or POPM/APM) required
Working effectively within an AI enabled environment: Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Nice To Haves

Bachelor’s Degree or additional equivalent work or military experience preferred
Advanced Agile Certification preferred

Responsibilities

Work with architects, cloud engineers and developers to define scope and requirements
Act proactively to consistently deliver on commitments with little supervision
Analyze and communicate requirements to provide innovative solutions and recommend system, product and process enhancements
Identify, evaluate, and introduce new approaches/technology to use in product development
Explore alternative ways to view and solve problems to achieve results beyond what is required
Leverage innovation tools, creative processes, and diverse cross-functional experts to generate ideas
Ask provocative questions to understand current practices and the customer's experience before moving to problem solving
Seek to understand and experience the full array of stakeholders' (e.g., internal partners, suppliers, customers) behavior, needs, concerns, and desires to unlock new opportunities for innovation
Work collaboratively with the Program/Product Managers to advise on the creation and partners to communicate product roadmap initiatives to the teams that result in great experiences for our customers
Work with the Agile team to craft high quality customer-centric user stories that exceed customer expectations
Responsible for leading the prioritization of the product backlog in partnership with product management
Measure product performance using key information, processes and systems to ensure accountability for achieving business results